“America’s trusted resource for caregiving and long-term care insurance claims advocacy” | 904-512-7747
“America’s trusted resource for caregiving and long-term care insurance claims advocacy”
904-512-7747

Reviews

4.9 ★ ★ ★ ★ ★ (58)
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Stefan Jansen
Stefan Jansen 32 days ago
★ ★ ★ ★ ★
We had a very good experience with Amada over a period of about 5 months. Our parents lived at home (and were adamant about staying in their home) but were experiencing both physical and cognitive limitations requiring in-home care. We selected Amada and the team did an outstanding job from top to bottom, – Tom (owner) and Veronica (manager) were personally very attentive. It truly mattered to them that our parents received high quality, compassionate care. The caregivers themselves were kind, compassionate and competent. They provided not only a high standard of care, but also made sure the household ran smoothly, was kept clean and cooked nice meals for my parents. They were simply amazing. My parents bonded with them and were comfortable with having them in their home (no easy feat, that). Ultimately, my parents required round the clock care and Amada stepped up. My siblings and I are grateful for the professionalism, compassion and quality of care that my parents received from Amada. It made a huge difference in their quality of life at the end of their lives.
Larry Crane
Larry Crane 39 days ago
★ ★ ★ ★ ★
Amada Senior Care did an amazing job providing the care that my wife and I needed. We were super fortunate in having one caregiver for Al but the first few months. Maxine was kind, compassionate and was a great companion in addition to her caregiver role. When there were times that we needed extra coverage especially towards the end all I had to do was pick up the phone and explain what I needed and Amada was able to provide the additional assistance we needed. All the caregivers that came to our home were also kind and caring as well as experienced. I especially liked the fact that Amada caregivers are experienced with care and are able to offer good suggestions as potentially easier or better ways to do something. I always felt comfortable leaving the house to run errands or play pickleball knowing my wife was in excellent hands. I strongly recommend Amada Senior Care for all your needs
Hugh Stone
Hugh Stone 132 days ago
★ ★ ★ ★ ★
I live in South Carolina and my mother lives in Jacksonville, Florida. She was beginning to need some home healthcare and Tom and Veronika from Amada Senior Care met with my mother. She had already cancelled her long-term healthcare policy because she didn’t think that she could afford the 90-day elimination period. They filled out the paperwork and worked with the long-term healthcare company and were able to get her policy reinstated. We have a wonderful lady, Joanne, that comes to my mother’s home to help her. She has only been coming for a month, but she is doing an awesome job with her and my mother loves her as if they have known each other for years! Veronika also recommended and helped my mother get into a skilled nursing rehab facility after she had to go into the hospital for a few days. It is a wonderful facility. Veronika was home on Labor Day and we must have spoken over the phone 6 or 7 times that day. Tom and Veronika have been a God send! I didn’t know anything about home healthcare, skilled nursing, etc. and they were able to recommend and facilitate everything for me. They also recommended someone who could install grab bars and handrails in my mother’s home. They were such a big help, and I could never thank them enough for what they have done for my mother! You won’t go wrong if you contact them to help your loved ones!
Matthew Senecal
Matthew Senecal 160 days ago
★ ★ ★ ★ ★
Amada Senior Care has always been there for my family in our time of need. We have used them multiple times to care for our father who has dementia. I called Tom at 4pm on a Sunday afternoon from the hospital, desperate and having been awake for 36 hours. He answered the phone, asked for 30 minutes and was able to setup a caregiver that gave us the relief my brother and I needed. Since that time, Amada has been strong companions for my father as he regains his strength. I would highly recommend their service and their caregivers.
joan abel
joan abel 180 days ago
★ ★ ★ ★ ★
Kenny Wall
Kenny Wall 183 days ago
★ ★ ★ ★ ★
Great Management Team Staff went extra mile. Definitely recommend!!
Westley Bernhardt
Westley Bernhardt 965 days ago
★ ★ ★ ★ ★
When my mother needed 24/7 care, Amada played a huge role in filling that for us and I couldn’t have been more thankful. Responsible and trustworthy is how I’d describe it which is crucial with a loved one let alone my mother. Thank you Tom and Neeta
Chad Henley
Chad Henley 443 days ago
★ ★ ★ ★ ★
AMADA Senior Care is a compassionate and professional agency with each interaction. From the owners to the caregivers, they truly treat your family like their own. Even interacting with the scheduler Heather, you sense her genuineness and empathy for your needs. I would highly recommend AMADA for your family too.
Lauri Lewallen
Lauri Lewallen 445 days ago
★ ★ ★ ★ ★
Amada is a fantastic company here in Jacksonville! The owners and employees truly care about their clients and their needs. I highly recommend them. If you have a loved one that needs home care, do not hesitate to reach out to them. Top-notch organization!
Laura Snure
Laura Snure 509 days ago
★ ★ ★ ★ ★
***I am posting this for Richard Dostie and Family*** If you are looking for excellent senior care, I would highly recommend Amada Senior Care. Tom Nicholson and his team took care of our mother for the last six months of her life under demanding circumstances. Wheelchair bound with numerous health issues required patient , well trained and attentive staff. The situation the staff was faced with every day was multi – faceted but they handled it with gentle loving care and a positive attitude regardless of the challenges. Amada Senior Services was a true help to our family! You have our thanks and appreciation. Highly recommend! Richard Dostie and Family
Charles Eichhorn
Charles Eichhorn 606 days ago
★ ★ ★ ★ ★
This year, my family used the services of Amada’s in-home health aides for two months on a daily basis to look after a loved one in poor health. The aides were respectful and supportive in helping with companion services for someone in need of assistance with most activities of daily living. I would recommend this company to those families who have similar needs.
Jaci Ward
Jaci Ward 786 days ago
★ ★ ★ ★ ★
We were very pleased with the prompt response and the senior care service we received. The caregivers were all very professional & polite, always willing to assist in whatever was needed & made my Mom feel comfortable & safe during her rehab at her home.
Kamiyah Staring wolf
Kamiyah Staring wolf 831 days ago
★ ☆ ☆ ☆ ☆
CATHY THE FRONT DESK LADY NEEDS TO BE FIRED, SHES VERY RUDE AND NASTY ATTITUDE.
Carla Roth
Carla Roth 952 days ago
★ ★ ★ ★ ★
Amada is fantastic. Tom really went above and beyond in helping me understand my dad’s long-term care policy and navigate through home health care. It can be so confusing, but Tom was my savior! Highly recommended.
Scott Campbell, II
Scott Campbell, II 957 days ago
★ ★ ★ ★ ★
Professional service, would recommend!
mike mcquarry
mike mcquarry 960 days ago
★ ★ ★ ★ ★
Amada has been an amazing company to work with. My entire family thanks you for great care for our loved one. Thank you
Tonia Simon
Tonia Simon 963 days ago
★ ★ ★ ★ ★
Really great company! Helped my family out tremendously. 10/10 recommend.
Kimberly Hepler
Kimberly Hepler 963 days ago
★ ★ ★ ★ ★
Stacey Kearley is a very professional, knowledgeable and an awesome employee at this facility!
Stacy Blair
Stacy Blair 964 days ago
★ ★ ★ ★ ★
Great customer service and understanding of the clients.
K J
K J 965 days ago
★ ★ ★ ★ ★
The amount of caring and personal service we received from Tom and his entire staff was more than anything I could have imagined or hoped for. They took care of my mother in a wonderful way that will never be forgotten. She was struggling and they completely turned her around. Gloria was simply awesome on a daily basis. Tom answered every question I had and helped me with all our paperwork. He met with me one-on-one when requested. I’m a retired police officer and it’s not easy to win me over. Tom was more than successful in that area. I would recommend his company to anyone. He can feel free to use me as a reference any time. If you or a loved one needs the type of personal care that his folks offer, I wholeheartedly recommend them without question. You won’t go wrong.
Alicia Miller
Alicia Miller 967 days ago
★ ★ ★ ★ ★
Amazing staff who provide complete care to their clients.
Malou Howland
Malou Howland 969 days ago
★ ★ ★ ★ ★
The Amada team is focused on providing excellent care for their clients – and they do a great job!
Kristin
Kristin 969 days ago
★ ★ ★ ★ ★
Appreciated the excellent staff they have who provide the best care.
Kinjel Patel
Kinjel Patel 969 days ago
★ ★ ★ ★ ★
Would recommend Amada, They have great staff who provide complete care For your loved ones!
Janine Ramsey
Janine Ramsey 972 days ago
★ ★ ★ ★ ★
Compassionate, experienced, and compassionate. They really listen to your specific needs and creates a plan that works for you and your loved ones.
sara mccarty
sara mccarty 976 days ago
★ ★ ★ ★ ★
Our caregiver that takes care of our mother is awesome! Extremely dependable, genuinely loving and very conscientious of her needs and personality.
Alberto “Al” Gomez
Alberto “Al” Gomez 976 days ago
★ ★ ★ ★ ★
Top shelf service that is personalized and professional for your elderly loved ones.
Cheryl Ruise
Cheryl Ruise 976 days ago
★ ★ ★ ★ ★
We are heard when we request that only specific caregivers are sent to us. These caregivers are a perfect fit for our family. Thank you for being so kind and considerate of our wishes.
Lily
Lily 976 days ago
★ ★ ★ ★ ★
I’ve been using Amada Senior care for over 2 years now for the care of my grandmother. I’ve only great things to say. They are caring, responsible and professional. 10 out 10 would recommend. That’s why we have been customer for long.
Gira Raff
Gira Raff 977 days ago
★ ★ ★ ★ ★
I would recommend this company if you have a long term care insurance plan. They are experts in helping you understand the plan. They also provide wonderful high touch services with those in their care.
Anson R Devonish
Anson R Devonish 977 days ago
★ ★ ★ ★ ★
Amazing service, the team was very courteous, professional, and friendly. I was scheduled in a very timely manner and all of our needs were met.
Kristen K
Kristen K 998 days ago
★ ★ ★ ★ ★
There aren’t enough positive words in the dictionary to describe my experience with Amada Senior Care. Tom and his team were nothing short of amazing. I was organizing care for my father who was terminally ill, and the compassion they showed me and my family was incredible. Amada’s flexible scheduling, amazing nurse aids, fair prices, and help sorting the details of our VA benefits are just a few of the many reasons why I’d go back to them in a heartbeat. 5 stars through and through.
Tyann Brown
Tyann Brown 1001 days ago
★ ★ ★ ★ ★
Sandra helped match me with the perfect caregiver for my grandpa. She treated him like he was family. I will definitely recommend to those in need!
John Kelley
John Kelley 1002 days ago
★ ★ ★ ★ ★
Very professional organization. Care providers were attentive and knowledgeable in meeting the needs of their clients. Highly recommend Amanda Care.
denice flannery
denice flannery 1002 days ago
★ ★ ★ ★ ★
Excellent company. They will work with you to find the best solution. I believe they really care about your loved one and do everything they can, to provide consistent, professional service. My mother was super resistant at first, but Amada worked with us to accommodate mom’s needs. Now Amada’s in-home caretaker is a good friend to my mom, and gives me peace of mind, knowing that someone is there to help, when I’m not.
Betty Beard
Betty Beard 1019 days ago
★ ★ ★ ★ ★
The Amada owners and staff are wonderful. I am a retired professor of nursing and very sensitive about who provides care for my elderly uncle. They are the best and I highly recommend this company. They truly care for clients as though they are caring for members of their own families.
Carissa Kostecki
Carissa Kostecki 1083 days ago
★ ★ ★ ★ ★
Amada senior care provided an outstanding experience for my family. For over a year I worked closely with with Amada to provide around the clock care for my father. The caregivers were professional and caring. This service allowed my father to remain in his home, as was his wish, for the last year of his life. My father and I both were allowed a sense of comfort and security knowing that an Amada caregiver was always there for him. The owners of Amada communicated easily and often me when necessary. I will forever be grateful for their service.
Melissa Fenton (Mind Body and Beyond)
Melissa Fenton (Mind Body and Beyond) 1606 days ago
★ ★ ★ ★ ★
My family was so grateful to the professionalism and compassion the team at Amada Senior Care provided for my mother while she was in need of home care services. Thank you, Tom and Neeta Nicholson.
Rosalie Robertson
Rosalie Robertson 1678 days ago
★ ★ ★ ★ ★
AMADA was very professional and answered all of my questions and concerns regarding my family member. Staff is caring and knowledgeable.
Robert Gadon
Robert Gadon 1700 days ago
★ ★ ★ ★ ★
I’ve been working with Amada Senior Care in Jacksonville, FL since late February 2021 to care for my step-mother throughout my father’s hospitalization and gradual recovery after a fall in his home. We recently increased the work scope for home health care to include my father who recently came home to receive hospice care. The franchise owner Tom N. has been extremely helpful in working with my parents’ insurance, scheduling aides throughout the week, providing referrals for in-home skilled nursing, and communicating with me regularly. I would recommend Amada Senior Care to anyone in the Jacksonville area who needs a certified nursing assistant or home health aide to assist their loved one in their home.
Blakely Quinn
Blakely Quinn 1718 days ago
★ ★ ★ ★ ★
Couldn’t have asked for a more professional and caring staff throughout our experience with Amada!
William Smith
William Smith 1720 days ago
★ ★ ★ ★ ★
I truly love and appreciate your kind words and care you have shown me and my family
Brittany Darby
Brittany Darby 1722 days ago
★ ★ ★ ★ ★
Very professional staff and great caregivers!
Mike Richey
Mike Richey 1722 days ago
★ ★ ★ ★ ★
The staff at Amada are compassionate and caring, I would recommend them for senior care here in the Jacksonville area.
Chris Bradberry
Chris Bradberry 1724 days ago
★ ★ ★ ★ ★
Very professional and experienced caregivers. Highly recommend!
Amber Wightman
Amber Wightman 1725 days ago
★ ★ ★ ★ ★
The staff and owners are really nice, knowledgeable and caring. Highly recommend!
Katherine Williams
Katherine Williams 1725 days ago
★ ★ ★ ★ ★
Highly recommend Amanda senior care!! They took fantastic care of my aunt. Best decision I made!
Brad Avery
Brad Avery 1726 days ago
★ ★ ★ ★ ★
Danny Kilmer
Danny Kilmer 1726 days ago
★ ★ ★ ★ ★
Antonio Syrakis
Antonio Syrakis 1726 days ago
★ ★ ★ ★ ★
Very satisfied with their work

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