D S
5 days ago
★ ★ ★ ★ ★
Excellent in every category! Caregivers are very professional. If you are looking for any caregivers I absolutely strong recommend Amada Senior Care. Desiree Pyant
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Todd Bishop
15 days ago
★ ☆ ☆ ☆ ☆
Wildly inconsistent level of training and responsibility across different caregivers. This company does not do their part to rectify problems. Some caregivers came for an hour visit and left after 15 minutes. We have video proof and showed it to Amada. They were…less than sympathetic and less than helpful.
If you have other options, explore them.
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Scott Pagel
124 days ago
★ ★ ★ ★ ★
These folks were superb from the get-go. Their staff are friendly and very caring. Strong recommendation!
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Bambi Wagoner
145 days ago
★ ★ ★ ★ ☆
LpsTinker u
188 days ago
★ ☆ ☆ ☆ ☆
I had a very disappointing experience with Amada Senior Care. I scheduled an online interview and they never showed up, forcing me to reschedule. After the second attempt, they told me they would call me back, but I never heard from them again. I tried reaching out multiple times, only to have my calls ignored. After all of that effort on my part, they ended up rejecting me without any explanation. Very unprofessional and a waste of time.
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Janet Wetzel
260 days ago
★ ★ ★ ★ ★
Kaneisha. Spelling probably wrong is a very good. We have no complaints.
J Heck
356 days ago
★ ★ ★ ★ ★
We really enjoyed working with Amada and we’re glad we chose them. They were responsive and very helpful. They were able to send the same person each time, which was very comforting for my MIL. And Taylor, the woman that they sent, was wonderful. She was attentive, friendly, and calm whenever an issue would come up with my MIL’s equipment. I don’t think that it could have been a more positive experience.
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Kim Pitkaranta
399 days ago
★ ★ ★ ★ ★
My 91 year old Mom has been receiving services for the past 8 months. Her caregiver helps her shower and dress, grocery shops, light housekeeping, and some meal preparation. We are so happy with the care she receives!! Highly recommend.
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Joyce Burton
425 days ago
★ ★ ★ ★ ★
Bryce Boebel
425 days ago
★ ★ ★ ★ ★
Me Philip enjoying my time together the day he comes nice person
Milena Deckow
426 days ago
★ ★ ★ ★ ★
We just began using Amada Senior Care’s in- home services for my mom who has dementia. Melodie, our caregiver, is wonderful! She’s great with my mom and it gives my family some peace of mind and needed respite!
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Robert Sebastian
501 days ago
★ ★ ☆ ☆ ☆
Seemed great at the introduction. Started okay with a caregiver coming for a couple days a week. When we adjusted the hours based on changing needs, the caregiver just didn’t show up the next day. We had to call Amada. They couldn’t get someone else to come that day. So we went without a caregiver.
Throughout the time with Amada the caregiver would adjust her time for her convenience, not my mom’s. For a second time the caregiver (a different one) didn’t show up and they couldn’t cover her shift.
Now the replacement caregiver can’t accommodate our schedule so we need to adjust.
We have decided to discontinue the service based on these issues. And even though Amada was not able to accommodate us more than once and inconvenienced us greatly, they were not willing to waive their 10 day cancellation policy.
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Daana Townsend
651 days ago
★ ☆ ☆ ☆ ☆
My initial meeting with Noel and Alessandro with Amada left me genuinely excited about the prospect of signing up with their services. Their assurances of professionalism and dedication to meeting my needs seemed promising, and I looked forward to the support they promised to provide.
However, my optimism quickly turned to disappointment as my experience unfolded.
First and foremost, the reliability of scheduled caregivers was severely lacking. Last minute cancellations became a regular occurrence, disrupting my relatively strict teaching schedule as a a professor. Such disregard for punctuality and consistency is simply unacceptable, especially when one’s livelihood depends on it.
Despite the agency’s claims of fully trained and vetted caregivers, I was sent multiple caregivers who lacked basic knowledge essential to their role. For instance, more than one caregiver was unfamiliar with a Sara Stedy — a relatively common device that I utilize for transfers. Additionally, another caregiver disclosed that she had never received any basic training or onboarding through the agency. Such inconsistencies raise concerns about the quality and consistency of caregiver training and vetting procedures.
In one particularly alarming instance, a caregiver arrived intoxicated, putting both my safety and well-being at risk.
Additionally, despite my specific request for female caregivers,
one scheduler attempted to pressure me into accepting a male caregiver. I don’t even need to elaborate on how unacceptable this is.
It’s important to note that I had only been utilizing their services for a month. Despite this relatively short timeframe, encountering multiple instances of unreliability, lack of training and unprofessionalism among their caregivers and support staff is disconcerting.
As a private pay customer investing $50 per hour in their services, I expected nothing less than the highest standards of professionalism and reliability. Unfortunately, Amada failed to deliver on their promises.
As a private pay customer, my experience with Amada has left me deeply concerned about the quality of care provided to those receiving services paid for by the county or state. If my experience as a paying customer was marked by broken promises and a disregard for my concerns, I shudder to think about the experiences of those who may be even more vulnerable.
I cannot in good conscience recommend Amada to anyone seeking reliable and respectful care services. I’m willing to provide further details upon request.
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Patrick Gilbertson
683 days ago
★ ★ ★ ★ ★
Amada does a multitude of things within senior care very well. First and foremost they are there for the family and their loved one with compassionate caregivers and a communicative staff. They can help navigate things like homecare, VA benefits, long-term care insurance, and even help with finding a senior living community. I would highly recommend working alongside Amada if you ever need.
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Victor Northcraft
692 days ago
★ ★ ★ ★ ★
Amada’s team is very well versed in home care benefits and they’re able to help families navigate long-term care insurance. They understand the many layers of VA benefits, which has been a significant help to our community. Amada helps people keep their independence in the home, because they know how important that is.
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Marlene
829 days ago
★ ★ ★ ★ ★
My mother and I are so greatful to Director Noel, the scheduling and admin team and caregivers at Amada for thier dedication in ensuring my mother has professional, safe and compasionate care. We really appreciate that they go above and beyond in taking the individual needs of thier clients seriously!! ❤️ And we love our Amada caregivers!! ❤️ Noel and her staff are always accessible by PHONE in an era where many agencies don’t take the time to talk with thier clients and loved ones caring for them when needed. Noel takes her work for those in need to heart, and we appreciate her, and her team’s personal connection with us! We highly recommend Amada above all over agencies, as there are others that may be out of touch with the needs of thier clients and family members caring for them! We have dealt with agencies for 8 years and for the past 3 years the Amada team and thier caregivers thave shown what personlized, caring supportive care really means. They are not afraid to let go of caregivers or remove caregivers who are not a good fit. They take thier clients seriously at Amada!
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Bridget Gnadt
885 days ago
★ ★ ★ ★ ☆
Most reliable respite provider company we’ve had!
Jim Murray
929 days ago
★ ★ ★ ★ ★
Amada has really helped make my life much easier by providing quality, experienced care givers to help care for my wife. They have been part of our family in taking care of Becky’s most basic needs in a loving, yet professional way. I would highly recommend them to anyone who might need assistance with activities of daily living either for themselves or a loved one. They are always communicative and thorough. Hats off to them in finding quality people for this important job.
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J P
973 days ago
★ ☆ ☆ ☆ ☆
The first worker we had called in the first day we were supposed to use her. They couldn’t find anyone else. We had another meet and greet the following week with a new person. I kept my child up past his nap time and after she didn’t show up, I called and they told me she was running late. Could she come in an hour or two?!
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Lisa Voisin
1114 days ago
★ ☆ ☆ ☆ ☆
Super disappointed in the lack of training when replacements are needed, no shows, theft, need I go on? Do not recommend.
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Alex Aigner
1321 days ago
★ ★ ★ ★ ★
Amada has been life changing for our family. They take amazing care of our son who has a disability. It’s very hard to trust and leave your kids with anybody but yourself, but Amada had exceeded our expectations and we wouldn’t trust anybody else. The caregivers and staff have become like family and we are so thankful they care for our son the way they do. Amada goes above and beyond working with our crazy work schedules and their communication is excellent. I know I can depend on them and that takes a lot of stress away! Thank you!
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Lynn Marzinski
1597 days ago
★ ★ ☆ ☆ ☆
Multiple call-ins, when I cancelled a caregiver, they neglected to inform the caregiver who inadvertently showed up. When a caregiver called in, I received notice after the start of the shift, so I was unable to make other plans. I found them very unreliable.
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Margaret Treland
1713 days ago
★ ★ ★ ★ ★
Amada provides excellent caregiving services and works well with clients in challenging situations. They have always been available for my client’s and are always willing to work to brainstorm as a team to address any issues in a timely manner and adjust the careplan accordingly. I highly recommend their services.
Peggy Treland RN, BSN, CMC
Treland Care Management LLC
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Dominic Potratz
1727 days ago
★ ☆ ☆ ☆ ☆
Our family hired a full time caregiver to help be there during the week with my grandma. She started showing up late, or not showing up at all, she also started bringing her baby, and washing her personal clothing in my grandmas washer and dryer. If you are looking after your baby, how are you looking after the person you are being paid to look after? On one occasion my dad went over to fix the TV. When he asked where the caregiver was my grandma said she was going to be late, but later reviled that she had been asked to lie to my father. The caregiver was hiding in the basement because she had brought her baby again. She also took my grandmas car and went to get her nails done, halfway through her shift. We asked that she be replaced but were told that it would take a few weeks to get a replacement. Basically we had to stick with her or get no care for my grandma. Thankfully we found a family friend who we will be paying directly. I would not recommend this company. Obviously their hiring process is not very good, and whoever the “boss” is needs to stop hiding when things go wrong. Elderly folks get poor treatment from places like this because their excuse is always “well they just don’t remember correctly”. Well we were able to prove what was happening, don’t trust your loved ones with these people.
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Leah Hoffman
1882 days ago
★ ★ ★ ★ ★
Amada thoroughly explained our options and worked to determine a plan that met our needs.
Jill Pietrowiak
1877 days ago
★ ★ ★ ★ ★
Amada Senior Care has been a life saver to my family. I am grateful for every person scheduled to care for my mother. My mother has dementia and receives 24 hour care while my father is facing COVID in the hospital. I can’t speak highly enough about the quality care we have received. Each caregiver has gone above and beyond their duty helping my family through this crisis. Not only do I feel confident my mother is in great care, but each person has taken it upon themselves to offer a personal touch in helping my mother speak to my father daily in the hospital while trying to recover from COVID-19. I am grateful for Amada Senior Care and their incredible staff.
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Alejandro Gota
1882 days ago
★ ★ ★ ★ ★
Great place if you are looking for a company to look after a senior family member!
Colin Milligan
1882 days ago
★ ★ ★ ★ ★
Nicole Knox
1882 days ago
★ ★ ★ ★ ★
Pat Worzalla
1882 days ago
★ ★ ★ ★ ★
syd K
1882 days ago
★ ★ ★ ★ ★
Elisa Marggraf
1883 days ago
★ ★ ★ ★ ★
Tereliza Olmos
1883 days ago
★ ★ ★ ★ ★
Amada staff has been great. They go above and beyond for others and are willing to make ends meet to satisfy the customer.
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McKenzie Witkowiak
1883 days ago
★ ★ ★ ★ ★
TJ Luser
1883 days ago
★ ★ ★ ★ ★
Marijose Cuellar Meza
1883 days ago
★ ★ ★ ★ ★
Mikayla Hartmann
1883 days ago
★ ★ ★ ★ ★
Josh Foley
1883 days ago
★ ★ ★ ★ ★
Great staff and amazing service. Thank you Amada!
Sue Tillery
1883 days ago
★ ★ ★ ★ ★
Friendly & caring! personnel.
Deanna Foley
1883 days ago
★ ★ ★ ★ ★
The staff here are fantastic. Very compassionate and helpful. By far, top notch. Would highly recommend to anyone needing care for a loved one.
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Dana Erickson
1883 days ago
★ ★ ★ ★ ★
The staff is really great, caring and compassiinate!
Jean Drilias
1887 days ago
★ ★ ★ ★ ★
Our family was very pleased with the quality of care that Amada provided for our 95 year old Mom. We had 24/7 care for a year. Amada caregivers were kind, loving, patient and dependable. I recommend Amada to anyone needing quality care for a loved one.
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Morgan Pakulski
1887 days ago
★ ★ ★ ★ ★
Amada is a wonderful company! Noel and her team really know how to come together and run their office flawlessly!!
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Matt Davis
1945 days ago
★ ★ ★ ★ ★
One of our clients recently told me that they love their caregiver from Amada Senior Care Milwaukee! The client said that the caregiver is always friendly, punctual and happy to help the client with cooking, bathing and errands.
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Brad Johnson
1945 days ago
★ ★ ★ ★ ★
I can’t say enough good things about Amada Senior Care. Not only were they incredibly responsive to our needs, the quality of care was amazing!
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Terry Kelly
1953 days ago
★ ★ ★ ★ ★
Great place to receive care to stay at home! They did a good job for my family with quick response times.
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Adam Schroeder
2012 days ago
★ ★ ★ ★ ★
Joe Schaffner
2052 days ago
★ ★ ★ ★ ★
DR – and his Amada Team are professional and a pleasure to work with.
Tasha Wilder
2057 days ago
★ ★ ★ ★ ★
I appreciated the call back that made my day.
Heidi Maddocks
2081 days ago
★ ★ ★ ★ ★
Amada Senior Care is an exceptional team that cares for my parents. The owner D.R. and the staff really care and work so hard to make sure my parents have the care when they need it. Their communication is amazing. They are caring and work hard at finding great caregivers that fit with my parents. Finding and hiring Amada Senior Care was one of the best things my family did for my parents. I highly recommend them to anyone who has elderly relatives that need some level of care and guidance. Thank you Amada Senior Care!! – Heidi
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