Reviews

“Phones answered 24/7” it says on the website but when I call it says “our office is closed”

ASC welcomes caregivers with open arms. They are pretty flexible if they can & usually get back to your questions asap.

Avoid this company at all costs, truly a dishonest and unforgiving experience I’ll never forget..

I’d give these people zero stars if I could. They are understaffed but keep taking on clients. They lied to my caseworker and to me and left me without help when I needed them to come through without a phone call or any communication at all. They care more about money than being consistent in giving care.

I have been happy with many caregivers through Amada. I recently have had to remind the Office Workers that I have allergies to Perfume and chemicals. They did not inform many Workers . I pay the price with headaches and swelling. I have to send them home and miss out the help I need. I feel frustrated, angry and upset, disappointed in this situation. Thank you

Amada Senior Care of Portland is a great company, they are very helpful and provide wonderful care. Friendly staff and caregivers.

Was somewhat satisfied. The two woman who care for my dad were wonderful, the actual administration personnel come up a little short. Recently my dad had shingles. Doctor said he had them for a while and was not contagious any longer, but when this was told to Amada Admin, they refused to have the caregivers come to the home. The person I talked to was entirely misinformed about shingles. Practically insulted me, and didn’t let up until I finally said “okay fine, don’t have them come this week!” when I needed them the most, I was exhausted. I was a medically trained EMT for ten years. I couldn’t convince this person that her caregivers were NOT going to EVER give shingles to anyone or catch Shingles! … and that his infection was NOT contagious any longer. – When I called my Dad’s doctor and told him what Amada Administrative person did, he said the person was an idiot. Other problems were with billing, it took them 8 months to figure it out. They have a very limited amount of people working for them, and they are “booked” if you need an extra day, or if someone goes on vacation, you have to just deal with figuring how you are going to get groceries for the week! So the two people that come here are good with dad. The admin side needs quite a bit of work.