Just 15 days after I was introduced (via Phone and Text) to Rich Frizzell and Amada Senior Care I can hardly believe all the good things that have taken place much due to the care, professionalism, and dedication of this man and his wonderful organization.
I was faced with an impossible task of obtaining the help necessary to provide for the safe care of my two parents in Hagerstown, MD while I was three states away locked down due to the COVID-19 Virus. This task would have been daunting even without the health concerns but it did not take long at all for me to see the wisdom of obtaining home health care for my 95 year old dad and 91 year old mother. Mom suffers from very advanced dementia and my amazing dad had provided food, clothes, meals, housecleaning and even transportation to doctors and shopping needs for over three long years of serious decline.
He was desperate for help when on two separate occasions my mom left home during sleeping hours and walked alone through the neighborhood.
Once the Amada caregivers where on sight this danger was passed. They stayed with them 24 hours a day until we could arrange for a hospital psych eval and they even took responsibility to transport my mom to the hospital and after a few days on to Memory Care.
My dad needed some companionship until his room was ready at the assisted living facility so they supplied friendly and helpful staff to stay with him. Since I could not travel to Maryland during this lock down, Rich Frizzell took it on himself to gather up necessary items of clothing, furniture and even a new TV to help with minimum furnishings at the care facility. He and his staff went well beyond any expected call of duty in performing these critical tasks.
Rich is an excellent communicator and team manager and obviously a gifted recruiter since his team is built of caring and positive individuals. One caregiver even delivered an Easter meal to my dad when he was still waiting for his assisted living room to open up.
The State of Maryland required One-On-One care for all new Memory Care admissions for 14 days during the COVID crisis so Amada staff is making the transition a little more familiar for my mom and even spending some quality discussion time with my dad during his 14 day lock down.
I just cannot say enough good things about my experience with Amada Senior Care. I have yet to make it to Maryland but once they re-open the State and access to nursing home facilities I will absolutely seek out Rich Frizzell to properly show my appreciation. It has to be way more than just a job for this fine team!
We could not be any more thankful or appreciative of Amada Senior Care. We were in an emergency situation and needed private care immediately. I contacted Elmer at 1:45pm on a Friday before a holiday weekend, by 4pm there was a staff person at the door and a schedule for the next 4 days. Incredible. The care giver were professional, skilled, and seemed to truly care. We do not know what we would have done without them. Thank you all.
On very short notice, my family needed help with my mom. Amada was recommended by a staff member at Country Meadows. What a blessing! Rich was so kind and helpful. I didn’t even bother to “shop” around. I knew after my initial conversation with Rich that Amada was the right choice for my Mom. The staff is professional and well trained. Compassionate and kind. We were very comfortable leaving our Mom in their care. I would highly recommend Amada to anyone who is looking for the absolute best for their loved one !
We could not be happier with the care and service provided by the AMADA staff. Visiting nurses contacted AMADA and on very short notice we were provided with service. Everyone from the scheduler, Elmer, to the care givers, especially Megan W., were professional, conscientious, supportive, and caring in a friendly manner. Every one of the AMADA staff went above and beyond to ensure we had adequate coverage and kept us informed. With sincere appreciation, Gail
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