Our Dedicated Care Team in the Phoenix East Valley
We know that taking care of aging parents or grandparents can be stressful. The caregiving services of Amada Mesa will support families almost as much as it improves the quality of life for senior loved ones.
Our company is a collective of talented and caring professionals who find meaning in helping others and enriching lives. We’ve built our team to bring peace of mind to families seeking care for their cherished elders. Here are the care team roles designed to best serve our senior clients and their families.
Senior Care Advisor
This is the first person on our team you’ll encounter. We’re here to make life easier across the board as aging progresses either for yourself or your loved one. We understand families are likely dealing with urgent matters involving an elderly loved one and asking questions they’ve never had to ask before. On top of that, spending hours searching the internet for answers can be exhausting.
We have extensive knowledge of senior care resources in Mesa, North Phoenix and the entire East Valley—whether you need help choosing the best walker, finding a hospice agency or needing a provider for other healthcare issues. The Amada Mesa staff is here for you to answer questions and offer recommendations.
Consider the care coordinator as the one “point person” to connect with who will have answers to your questions and the knowledge and experience to resolve your concerns. Having a point person means you always know who to reach out to. Our care coordinator also curates an exceptional experience so that you can be assured that your loved one is receiving the highest level of home care. At Amada Mesa, you can depend on our care coordinator as go-to for all the times you have questions about what to do, how to help, or what the next step is to fully support your loved one.
Long-Term Care Insurance Claims Specialist
Helping policyholders understand Long-Term Care insurance and LTCi benefits that cover home care and other options (assisted living, memory care and skilled nursing) are part of the caregiving services we provide at Amada Mesa. We are happy to walk you through the entire long-term care insurance process from start to finish. Our LTCi specialist will capably handle all the paperwork, send in all the forms, and make sure all questions are answered correctly so that the insurance claim is approved.
Enjoy peace of mind knowing we understand not only the care needs for cherished elders but also their unique desires. The dedicated schedulers at Amada Mesa will know these individual preferences and they are happy to take your call when you need to make adjustments or you have a question. You can rely on Amada Mesa to act with urgency so you never have to worry about not having a caregiver when you or your loved one needs home care.
Caregiver Support Specialist
Our mission at Amada Senior Care is to enrich lives, and the key role of our Caregiver Support Specialists is to ensure the needs of valued caregivers are being met. We could not provide the highest quality care for our senior clients without our dedicated team of competent and compassionate caregivers. We are here not only for our clients but also our caregivers, whom we provide with consistent communication, continuous training and coaching, and frequent acts of appreciation and incentives. Having longtime caregivers on the Amada Mesa team results in consistency for our clients.
We know it’s frustrating when you’re trying to reach someone after office hours and you’re sent to voicemail or a call center. At Amada Mesa, you can expect to reach us 24 hours a day, 7 days per week. We’re always just one phone call away—no matter the time of day. Please call us today at 480-999-5250.