The first indication that I had chosen the right company to care for my loved one was when the owner, Mr. Alfred Milan called me back. After the conversation, he came to our home on the first day to meet my loved one and the family. He also gave me his personal cell number in case I had any issues and said, "Call me anytime, day or night".
All of the caregivers were marvelous. Everyone was professional, respectful, and knowledgeable and treated her like the Queen she was. Each caregiver showed familiarity with her so there was not an awkward period of getting to know them. They each had a very good sense of humor and made her smile even when she was in pain. The caregivers prepared meals, cleaned the common areas, washed dishes, washed clothes, changed linen and bathe her every day. Ms. El ironed her sheets because she did not think they were soft enough. They transferred her when she requested it, kept her clean and dry and turned her to prevent sores. We all became family to each other and they treated her as if she was their loved one.
The caregivers remembered the things she liked and how she liked things done after the first day taking care of her. When our scheduling needs changed, Mr. Milan and Ms. Elnora ensured someone was available even though they were given less than two to three hours' notice. Their care of my loved one allowed me to enjoy the precious moments we had left. Dennis and Joyce were wonderful and she looked forward to seeing them.
Dennis was the first caregiver she met and the last one to take care of her before she got her wings. He stood by my side during the transition process and was comforting. He remained in the home with us until she was taken away. Mr. Milan came as soon as he was notified bearing food for the family.
The employees and the owner are angels on earth who understand the concept of total care for your loved ones. Their main goal was to allow us time to enjoy her while they took care of the family.
I would recommend Amada to anyone who is looking for caregivers.