Kimberly Westendorf
8 days ago
★ ★ ★ ★ ★
Amada is a great place to work!
Kristin Doherty
31 days ago
★ ★ ★ ★ ★
We are so grateful for the wonderful care my sister, with special needs, received from Amada Senior Care of Charlotte. The caregivers were always timely, professional, and highly skilled. They assisted with all of her daily needs, including transfers using the overhead lift, personal care, laundry, and light housekeeping.
What truly stood out was their kindness and compassion. They took the time to read with her, play games, and go for walks, making sure she not only had excellent care but also companionship. She genuinely looked forward to their daily visits.
Our family had a great peace of mind knowing she was in such capable and caring hands. I highly recommend Amada Senior Care of Charlotte to anyone in need of home care services.
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Lisa Strickland
41 days ago
★ ★ ★ ★ ★
I cannot say enough good things about the people at Amada Senior Care. The women who cared for our mother were so compassionate, caring and helpful. The owners and all the staff are gracious as well. I highly recommend Amada’s services if you have a loved one who needs home care. Grateful our Mother could stay in her home.
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Robin Pierce
50 days ago
★ ★ ★ ★ ★
Brad, Gwen, Amy, and the entire Amada staff are great. They were an answer to our prayers in getting mom the in-home care she needed. Later they were instrumental in helping us with placement in an assisted living community. Brad explained mom’s long term care insurance policy to us and advocated for mom through the claims process. Gwen set up interviews at local assisted living communities, toured with us, and answered all of our questions. The in-home caregivers were a great help in providing companionship, taking mom to buy groceries and pick up her medicines, running errands, light housekeeping, warming meals and encouraging her to eat and stay hydrated, and helping the family with whatever was needed. Amy in scheduling is very accommodating and happily made adjustments to mom’s schedule when needed. My brother, sister, and I all appreciate Amada and we highly recommend them for your loved one.
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Christine King
50 days ago
★ ★ ★ ★ ★
Amada had wonderful, caring employees who took.the best care of our 91 year old mother. Could not have prayed for anyone better. So thankful we found Amada. Highly recommend Amada to everyone.
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Dann Sherrill
62 days ago
★ ★ ★ ★ ★
I’d give Amada Charlotte six stars if it were possible. My brother was suffering mightily with late stage cancer and the caregivers were always professional, empathetic and ethical. They always showed up on time and knew what to do and when to do it. Brad and Gwen were always available and took great care of my brother. I am very grateful.
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Lanita Gautier
92 days ago
★ ★ ★ ★ ★
Amada and Brad has delivered care and support beyond our expectations. My mother-in-law has truly formed friendships with her friends from Amada and they feel like family.
Amada’s entire team has been such a true blessing to our family during some challenging times. We would have been lost without their support. Thank you!
If you are looking for additional help with a family member, you are in the perfect place. Brad went out of his way for an urgent round the clock request. Thank you again!
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Ed Boye
110 days ago
★ ★ ★ ★ ★
If there were ten stars I would check them for Amada. Brad and Gwen Smith are more than just a home healthcare providers.They become family for we who need great and loving caregivers. Brad sat with us as he connected with our home healthcare insurance to set up our application for healthcare providers. He knows the business and is instrumental navigating through the paperwork. It doesn’t get any better than that.
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Carrie Berry
119 days ago
★ ★ ★ ★ ★
We recently went through a very challenging time with my grandmother. Up until April 1st of 2025 she lived independently, drove, grocery shopped, and did all of the essential things needed to care for herself. On the 1st she was diagnosed with a brain tumor but we were told initially that it was a very slow growing probably benign tumor. My grandmother was a retired nurse and we are all nurses as well (myself/grandaughter, mother and sister) After granny suffered a severe seizure the reality began to sink in that she was no longer able to drive and it wasn’t safe for her to be alone. This was very very hard for her as she thrived living independently and wanted to do what she wanted. As time passed she began to decline to the point of needing help with bathing, dressing, walking, etc and she also had major personality changes along with confusion. We did our very best to care for granny in our homes while working jobs and caring for children. we started to realize the level of care she needed was becoming more then we could safely manage but we wanted to maintain her dignity and independence as much as possible. Knowing Brad and Gwen through other connections my sister thought we should reach out and see if they could help us. In a 30 minute phone call with Gwen on a Friday afternoon the lord connected every single dot we needed to move forward and in the best way possible for my granny. Within a week we were signed on for home care along with hospice. Brad and Gwens staff exude everything that I expect as a nurse but as also as a family member. As granny declined she became agitated, confused, scared, anxious and dependent. Every staff member that worked with her treated her not only as a person who deserves compassionate care but as if she were their own grandmother. I have been a nurse for 21 years and spent a season in my career teaching CNA classes to prepare students to take their certification for CNA 1 & 2 and I can tell you that the aides who work for Amada are the best of the best. This can be a challenging field and you get people who do not really care or they just spend their shift on the phone or watching TV. My grandmothers caregivers spent their time caring for her, comforting her, and just being there for her when she was agitated or confused. We could call and get updates any time we needed and the staff was quick to let us know any changes or new information as well. Besides the wonderful care they provided my grandmother they were also providing us love and support. During granny’s last two days we stayed by her bedside and the aides offered us water, chairs, snacks, tissues, and support. Some of them even sang with us as we worshipped and prayed waiting for granny to meet the Lord. Her last moments will always be very special to me being able to hold her hand as she met the lord and knowing that her aide who was there loved her as much as we did was very touching. I can’t express enough gratitude for Amada and the stellar care my grandmother received. Knowing that she spent many years of her life caring for the elderly and then to receive such high quality level of care in her time of need is very very touching. I cannot recommend this company enough. I am so grateful to every single aide who came to her home and thankful to Brad and Gwen for their time, attention and leadership. I believe a team reflects their leaders and you can tell this is a company that cares from owners to employees. Thank you Amada. You were wonderful.
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Kathy Shidler
120 days ago
★ ★ ★ ★ ★
Amada Senior Care provided exceptional, professional and compassionate care consistently for over a year for our bed-bound mother in her home. While trying to honor our mother’s wish to stay in her own home while on hospice, we interviewed and researched several local senior home care service providers. We were extremely impressed with Amada from the start and never second guessed our decision. The care provided daily was beyond wonderful. Every Amada employee was loving, caring, patient and gentle with our precious mom. The owners accommodated us graciously in every situation and with every request. We have only positive, wonderful memories of our mother’s last year on earth because of the phenomenal level of care that Amada Senior Care provided to her, as well as our family. We will remain friends for life with the staff and caregivers at Amada. Trust us. They are the people you want caring for your loved ones.
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Jan Correll
366 days ago
★ ★ ★ ★ ★
When looking at care for our Mom, my siblings and I only wanted the best. A neighbor recommended Amada as they had used them for their aging Mom. From our first conversation with Brad to every caregiver we have used, our experience has been excellent and better than expected. Stacey is our mom’s caregiver twice per week, and Sarena is there one day per week. I can tell you that these people become part of your family and care for our Mom like she is their own. Thank you, Amada for the 5-star plus care for our precious Mom.
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Kathleen Penny
146 days ago
★ ★ ★ ★ ★
Amada’s home care was essential in helping me keep my 85 year old husband home during the last four years. He went thru a broken hip, low iron, rashes, uti’s and weakness. Each time, Amada’s caregivers were able to adjust their expert advice and care including showers, exercise, meals, laundry, lotions and nap times. It’s difficult to have people in your home but they made it easy, especially loving my two dogs and cat. Janice saved me! I will miss them. Brad was also able to work with my ltc insurance to be paid so I did not have to front the payments. Thank you Amada!!!
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Liz B
167 days ago
★ ★ ★ ★ ★
Amada Senior Care has been such a blessing for our family. They have helped us every step of the way with caring suggestions to assist Mom. I find comfort in knowing she has a compassionate, knowledgeable, communicative persons with her. I recommend them in the highest degree. Give them a call to see how they may address your needs now, and going forward with your loved one.
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M Mattews
170 days ago
★ ★ ★ ★ ★
Amada has done a fantastic job of taking care of my needs. I can’t say enough about their support, personnel and their commitment to difficult work. I’m very thankful for their presence in my life. Brad and Gwen have provided exemplary help explaining everything to me.
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Dawn Tatum
237 days ago
★ ★ ★ ★ ★
Amada Senior Care has provided excellent support and assistance for my 90-year-old parents. I couldn’t have asked for a better team of intuitive, compassionate, and loving caregivers! Everyone – from administrators and supervisors to the hands-on staff – came alongside us, making connections and giving support above and beyond our expectations. They have blessed our lives in immeasurable ways; and we will forever be grateful for this family of friends!
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Billy Gwaltney
245 days ago
★ ★ ★ ★ ★
Brad and his team were referred to us by a credible source. But what they delivered in terms of care, listening and expertise went beyond our expectations. In our experience, they were better than advertised. Highly recommended!
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Randall Lemly
246 days ago
★ ★ ★ ★ ★
Within three months I had both knees replaced so that situation brought on some challenges for me with no Family in the immediate area., My Doctor recommended Amada Senior Care which was a blessing and got me through this ordeal.
All of the people involved were very professional great workers. I needed help with icing my knees, medicine schedule, running errands and meals.
Amada Care exceeded my expectations and everything worked out very well.
Randall
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Eddy Sipe
267 days ago
★ ★ ★ ★ ★
Brad was very helpful in explaining my options.
Thorough, knowledgeable and his explanations were easy to understand.
He knows his STUFF!
THANKS
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Teresa Nichols
272 days ago
★ ★ ★ ★ ★
If I could give Gwen, Brad, Wendy and all of the staff one hundred stars, I most certainly would! These folks are top notch in every way possible! THANK YOU for giving my precious Momma the ABSOLUTE BEST care out there! I pray that the Lord continues to bless you all! ❤️
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Sandy MacMillan
275 days ago
★ ★ ★ ★ ★
Incredibly compassionate owners and team. We had the same amazing CNA from the first day. Her kindness and care will never be forgotten.
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Marti W
307 days ago
★ ★ ★ ★ ★
We highly recommend Amada Senior Care Charlotte, owned by Brad and Gwen Smith.
On very short notice, Brad met us and selected a caregiver to help bring my husband home from a skilled-care facility. Fourteen months later, this caregiver is still our primary aide and has become our friend.
Our Amada caregivers have reliably shown up when scheduled. They have been experienced in caregiving and also courteous, professional, respectful, compatible, flexible in adjusting to our routines, quick to complete any task, and generally cheerful and encouraging. Going “above and beyond,” one early-evening caregiver accompanied us to the Emergency Department and then home at 2 a.m.; she was professional and poised in interactions with the ED staff, when neither the client nor his spouse felt well.
In addition to caregiver excellence, a major reason for choosing Amada Senior Care Charlotte is assistance with long-term-care insurance. Brad guided us and advocated for our eligibility to receive benefits, and Amada has successfully filed all of our claim’s paperwork.
We can’t imagine that any caregiver agency would be better than Brad and Gwen Smith’s Amada Senior Care Charlotte.
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Scott Karriker
316 days ago
★ ★ ★ ★ ★
Amada provided wonderful assistance to our family providing home care for our father. The staff was very attentive to our father’s needs, was very courteous, and respectful while becoming an extension of our family. Brad and his staff are professional but professional with a very personal touch!
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Carl Schamu
357 days ago
★ ★ ★ ★ ★
Excellent care was provided for my needs. Dedicated and friendly staff. I give them my highest rating.
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Tri Tang
448 days ago
★ ★ ★ ★ ★
A great place! Switched from another place that was theatrical and we love it here! Bring your loved one you won’t regret it. 🙂
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J. Roberson
463 days ago
★ ★ ★ ★ ★
Amada senior care charlotte is the Best of the Best. They know everything about long term care insurance. Extremely thorough and helpful and professional. I highly recommend them.
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Karen Ruff
487 days ago
★ ★ ★ ★ ★
AMADA and Brad and Gwen saved me in a very difficult time. When I needed to bring my husband home with Hospice they were there immediately. They helped me with the care we needed, fully understood the stress in making this change and provided not only the caregiver that my husband needed but the caregiver that I needed. AMADA staff was always available for discussions, receptive to patients needs and adaptive to any time or caregiver adjustments necessary. Having used two other agencies – I found that AMADA caregivers were of the highest skilled . Brad and Gwen had a set of values and communication techniques that made for continuity between caregivers – making Each day easier for me as the spouse. AMADA provided a positive experience in a very difficult sad and emotional time.
Karen
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Christy Blackburn
498 days ago
★ ★ ★ ★ ★
I would most definitely recommend this company if your looking for a homecare agency. They are compassionate, caring and trustworthy. This company will go the extra mile for their clients and employees. Staff is very professional and compassionate. Absolutely amazing company that cares for their clients and employees.
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Larina Pierce
505 days ago
★ ★ ★ ★ ★
Amada provided care for our father for over a year through some tough illnesses and injuries that ultimately left him bedridden and in hospice in his final months. The level of care provided by Amada was truly exceptional at every turn. Providing support to families during stressful times is not easy — they are a class act! The directors, the nurse, the caregivers, the scheduler, all of them. We are so grateful that this organization exists.
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Regina Voight
524 days ago
★ ★ ★ ★ ★
Amada Care provided excellent care for our family. They were very flexible with our schedules and very easy to work with. Jasmine was with our loved on in his final days and provided the most compassionate and professional care. Brad and Gwen were very professional and easy to work with. We highly recommend Amada Care of Charlotte
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Charley Puckett
571 days ago
★ ★ ★ ★ ★
I cannot recommend Amada enough! From the moment we reached out to Gwen, her professionalism and genuine care was evident. The entire team is amazing! They were punctual, respectful, and went above and beyond. If you’re looking for top-notch, exceptional senior care, look no further than Amada. They have exceeded our expectations in every way, and we are grateful for the opportunities to work with them.
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Roger S
576 days ago
★ ★ ★ ★ ★
Gwen & Brad and their team are simply awesome!! They are so professional, knowledgeable and enthusiastic about their mission to provide the best care and service. They have thought of every important detail in the process, from staffing and scheduling to providing complete team support throughout their agency. I highly recommend them!!
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My Mgb
596 days ago
★ ★ ★ ★ ★
Wonderful experience. Brad well prepared and knew all the questions to ask my insurance company in explanation of our policies.Would highly recommend
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Maggie Dellinger
623 days ago
★ ★ ★ ★ ★
We recently chose Amada Senior Care for our mother’s home healthcare. From the interview with Brad to the time Mom entered an assisted living facility, they were wonderful to work with. Administratively, they provided consistent, dependable coverage and offered clear communication with our family. From a “boots on the ground” perspective, Lisa, our mother’s caregiver, couldn’t have been more professional, attentive, and kind to our mother. Lisa was able to spend the first few days in the facility with Mom, making sure the transition went well. We will be forever grateful for the care Amada extended to our mother and our family. I would highly recommend Amada!
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cynthia dellinger
623 days ago
★ ★ ★ ★ ★
We sought a caring, reputable home care service for our 97 year old mother last summer. Brad came to mom’s home and spent time to answer our pointed questions and present Amada’s mission and way of doing business. Everything was spot on and once hired this standard of care continued without missing a beat. Each person of my large family was impressed and more importantly our mom was happy and well cared for.
I unconditionally recommend Amada from the Huntersville location. They couldn’t have done a better job.
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KMA
625 days ago
★ ★ ★ ★ ★
We have used many home caregiving services during the past few years and Amada by far exceeds the others. One of the most exceptional services provided is the fact that I as a client… have direct communication with company owners Brad and Gwen. Other companies have never offered this owner communication. This is true customer service, extremely rare in today’s world, and offers comfort and security with something as critical as caregiving. Brad and Gwen go above and beyond, have never let us down, and serve as an example and model of how a caregiving business should be run with integrity, responsibility and true compassion.
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Hemant Makhijani
639 days ago
★ ★ ★ ★ ★
The team at Amada Senior Care was amazing! I’m not one for posting many reviews, but the experience our family had with everyone we dealt with was all anyone could hope for in terms of customer service and clear/concise communication. When it comes to taking care of family members things can often get overwhelming, but the team at Amada did everything they could to make things simple, clear and avoid any miscommunication. We highly recommend them and will use them again in the future whenever needs arise for my dad.
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Mark Featherston
677 days ago
★ ★ ★ ★ ★
Amada Senior Care of Charlotte has provided
remarkable service for our family. Brad met with us, and our elderly parent, on multiple occasions for extended time frames. His experience and expertise helped us to understand available benefits under her long-term care policy, and to develop a strategy to maximize those benefits to enhance her quality of life. Brad and his caring staff have consistently been compassionate, concerned, reliable, and innovative to ensure superior care with a very personal touch. We recommend them enthusiastically and without reservation, and with a deep sense of gratitude.
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K. Panaia
680 days ago
★ ★ ★ ★ ★
I was searching for an agency with a heart. Brad and Gwen listened to our needs and responded with compassion and professionalism. As our needs grew in scope and time, Amada accommodated us and continued to deliver high quality physical and emotional care. They made a great difference in an extraordinarily difficult time.
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veronica ramnarine
698 days ago
★ ★ ★ ★ ★
Amada was more than a consultation service for my Long Term Plan coverage review. Professional and personal presence were helpful in clarifying Benefits available as to understanding time frames and financial components. The information was offered in a manner I could easily share with my children.I will plan to use Amada Senior Care for future Long Term Care planning. I would highly recommend others to contact Amada.
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A Mehta
761 days ago
★ ★ ★ ★ ★
In our of need they stood apart from all others in terms of flexibility, honesty, professionalism and empathy. They responded each and every time we needed help. Their staff was superb and very dependable.
We couldn’t have done it without their assistance. Simply the best in the area.
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E B
770 days ago
★ ★ ★ ★ ★
Amada met all of our expectations for personal care, communications, professionalism, experience, and reliability. We switched to them after many months with a larger, unreliable company that let us down regularly. I wish we had found Amada first. Amada sent us a dedicated team of care providers who were experienced, caring, and reliable, and they knew how to work with our elderly, dementia parent. Management was responsive, supportive and professional. I highly recommend them and give them 5+ stars.
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Connie Evans
809 days ago
★ ★ ★ ★ ★
Amada provided a wonderful caregiver. Her care was the highlight of the summer.
ATTITUDE … she always had a smile to share …rarely focused on herself…she listened politely …and we learn together ABILITY TO STAY POSITIVE AND HUMBLE …she was not a braggart KNEW AND FOLLOWED THE POLICIES OF YOUR ORGANIZATION …she didn’t elaborate on her personal concerns or family issues. PUNCTUAL …always arrived on time POLITE …helped to guide me on outings STRONG CHRISTIAN VALUES …she devoted time to her church and others ABILITY TO ASSIST …laundry …drive my car to PT appointments & grocery trips …routine household chores WILLINGNESS TO ACCEPT A CHALLENGE …tried new recipes HONEST/ETHICAL…never spoke of her other patient assignments …she brought her own lunch and we shared stories and I got to know her heart. RESPONSIBLE … AMBITIOUS…Combining all of the above qualities of my summer caregiver, I would recommend the services of Amada.
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Rich R
813 days ago
★ ★ ★ ★ ★
We were delighted to have Brad come to our home and help us understand our long term care insurance policy. Brad is very personable and knowledgeable. He actually called the insurance company and reviewed the policy page by page. Afterwards, took the time to explain it to us in a way we would understand. His service is invaluable to us seniors.
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Lisa Neisler
814 days ago
★ ★ ★ ★ ★
Amada Senior Care has filled a necessary need for my parents. Brad, Gwen, Ashley and the Amada caregivers are highly professional and have met my parents needs in a caring, understanding manner. I highly recommend their services.
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Robin Coble
1090 days ago
★ ★ ★ ★ ★
I’m so thankful to Amada for the past year and a half for providing the care my parents needed to keep them together in their home for as long as possible. My dad died in January and now it’s time for my mother to move to assisted living. Amanda’s support to our family has been a valuable asset during this time. I can’t recommend them enough.
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Connie Mann
862 days ago
★ ★ ★ ★ ★
As a care manager for seniors living in our retirement community, I know I can always count on Amada Senior Care to provide the very best care for our residents. Amada is able to start care quickly and provide consistent scheduling. Amanda’s caregivers are well trained, professional and compassionate about the work they do.
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David M
874 days ago
★ ★ ★ ★ ★
Our meeting with Brad yesterday went extremely well as he took the time to explain in English the coverages, as well as the nuances, of our 22 year old LTC policy. We could not have been more pleased with what we heard.If you have an LTC policy and would like a free third party opinion from someone who has no skin in the game, by all means, give Brad a call.
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Gail Petit
887 days ago
★ ★ ★ ★ ★
My meeting with Brad Smith was so helpful and I now know much more about my LTC policy. His experience assisting seniors with the complicated ins and outs of senior care was immediately apparent. I am grateful he took the time to speak with me and with my policy carrier followed by a complete explanation of the benefits. Thanks, Brad!!
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Nancy Zylstra
913 days ago
★ ★ ★ ★ ★
Wow, Amada is a lifesaver! Gwen and Brad are amazing! They are very experienced with senior care options and procedures, as well as long term care policies. They were so patient and helpful during the stressful time of getting my mother in law settled. Our family is so grateful to have had them as a resource.
Thank you so much!!!
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charlie zylstra
986 days ago
★ ★ ★ ★ ★
Thank you Amada!!! What a great resource for information and help navigating the maze of senior care and long term care insurance policies.
Gwen and Brad were quick to respond to my call and set up a meeting to discuss various options for my mother’s care. Brad is very experienced with long term care policies and patiently explained everything so that we fully understood next steps for mom.
I cannot thank you enough for your help and will refer you to any of our friends who are dealing with similar challenges in finding care for their parents as well as assistance with long term care insurance companies.
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