Excellent knowledge of the Long-Term Care policy process and dealing with LTC providers. They took a great approach by walking our family through the steps as we collaborated to transition an aging parent into an assisted living community. The owners also provide this assistance even for situations like ours where using their in-home care services ended up not being the right solution for our family's situation. Highly recommended!
Selecting care for our mother was stressful, as we would need to place our trust in a stranger to manage activities of daily living for our senior loved one. When we first called Amada Senior Care, we were quickly directed to meet with the owner Brad Smith in the Charlotte, NC area. Brad provided compassion and expertise to guide us through senior home care decisions for insurance, our senior loved one's personal care needs, and qualified caregivers.
Amada Charlotte managed the details of invoicing and insurance claims management which was such a relief. But more importantly, Amada Charlotte partnered our senior loved one with a caregiver who became like a member of our family. She cared for Mom as if she were her own mother and was always pleasant, dependable, knowledgeable, and authentic.
Our family highly recommends the Amada Charlotte team for your caregiving needs. They will treat your family with respect and honor your senior loved one.
I recently was referred to Amada Senior Care recently by two people/organizations and now I know why. The owners Brad and Gwen are knowledgeable and professional, but above everything, they are the kindest and most considerate individuals one could meet. Their Amada business and caregiving employees provide very thorough and important senior care services.
The care team members are all kind and compassionate in everything they do, and go above and beyond to help families in their times of need and confusion. During these challenging times in which we all live, these traits are very much appreciated. Without hesitation, I highly recommend the Amada Senior Care team and would leave a 20-star review if I could!
The owner Brad was an excellent resource in helping us understand Dad’s long-term care insurance policy. He explained the benefits and was extremely patient and helpful. I recommend Amada Senior Care services to anyone, without reservation.
Even though we only had a brief conversation, the owner Gwen was incredibly informative, knowledgeable, and helpful about answering questions about home care options for my elderly mom who is blind. It was a wonderful feeling to speak with such a kind person who has compassion and truly cares about your family's situation.
The Amada Charlotte team goes the extra mile and far beyond in providing care for mom. Seeking an in-home care company for mom happened at a stressful time. Senior care was new to me and was something our family hadn't planned out. But as soon as I started talking to the owners, Brad and Gwen, I could feel my stress and thoughts start to lift. They listed each need for my mom and worked out a schedule that best meets those needs. My mom loves the care team that is in place for her so much that she feels as though she has made some new best friends! The team even calls or sends texts during the day letting me know about mom's day or the caregiver wants to check on her on a day when she is providing care to another senior client. I'm feeling not only thankful but also blessed in choosing Amada Senior Care.
It is great to know my mom is in good hands with the very caring staff at Amada Charlotte. The owners are very involved and there have been no issues with shifts not getting covered.
This agency -- and I hate to even call it that as it is more like a family -- provides the best personal home care. The lives of my wonderful in-laws are so much easier as well as our own!
In using Amada Senior Care services for 4 months, we have found our caregiver to be outstanding. Not only has she fit right in with our family but she has been proactive in caring for my wife. Brad and Gwen, the owners of Amada Charlotte, are on top of what’s going on. They are a big reason for why we are so satisfied. We've used the services of various caregiving companies for 12-plus years, and Amada Senior Care is the most dependable while being easy to work with.
The staff is very caring staff, and there have been no issues with shifts not being covered. The owners, Brad and Gwen, are very involved owners. Our family knows Mom is in great hands!
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