My mother had been refused by many live-in facilities with her Early-Onset Alzheimer's progressing faster and faster. After having her in the hospital and in a rehab center which did not provide amazing service, Fraser was able to secure us a position in a Sunrise dementia care center with highly compassionate staff and well-trained staff. Fraser toured us a couple of facilities and managed to keep my mom OUT of a nursing home which was very important to us, considering her advanced phase of the illness. Very knowledgeable about locations and facilities and what they offer. Thanks for all of your help!
We presented Fraser with a bit of unique problem. My stepmother and her husband, both in their nineties and both not eligible (under NYS law) for skilled nursing care, dementia, low income and other health-related problems that also preclude independent or assisted level care. Fraser worked tirelessly with my wife and I to come up with a solution which was a NYS Medicaid mandated assisted living facility in Rockland County. For the time being, we have sold their house in the Syracuse area and they will be moving in with us this November. We plan on continuing to work with Fraser once they are living with us and their healthcare needs inevitably change. Fraser possesses a rare skill of truly listening to his clients. We consider ourselves fortunate to be working with him.
With Mom and Dad’s age and lack of ability to function on their own, we collectively (brothers and sisters) decided it was time to move them from their private residence to a Senior Assisted Living facility. Mom and Dad were in a rehabilitation facility, primarily for physical therapy. We felt that this rehab was the proper place for them while they worked on their aging issues. The rehabilitation center they were in, recommended that we look into Amada Senior Care for assistance and guidance, as we were navigating through this process. Fraser Holt, Amada Senior Living Advisor contacted me, asking for the opportunity to show housing options for Mom and Dad. I was reluctant, but out of curiosity I said to my self, “ I’ll give Fraser 5 minutes”. Boy was I wrong. We spoke for 30 plus minutes and I did not want our conversation to end. I found Fraser to be very caring with my situation, and Fraser’s abundance of information was off the charts. I was not pressured into making any decision, and Fraser left the line of communication open when I had questions. Fraser and I spoke frequently with lengthy conversation’s. I had questions and Fraser was able to answer with a care and compassion. Fraser set up a time and date to tour the facility that he recommended. I was immediately sold when I walked through the door. Fraser worked out all the particulars, to get Mom and Dad in.. Mom and Dad are now in a roomy studio, with all the amenities, to include; dining room meals, laundry service, room service, activities, 24/7 nursing staff, aids to help Mom and Dad and the list goes on. Fraser Holt and Amada Senior Care you get “5” stars. Congratulations for your excellent hard work.
Fraser Holt was fantastic! When we started the search for placing our parents in an assisted living facility, we had no idea on how to proceed. Enter Fraser! Fraser was very patient with us and walked us through the entire process. He set up all the interviews and facility tours and accompanied us to them. We were able to place our parents in a facility most suited for them based on his recommendation and we couldn't be happier. We would never have made it through this process without him! We highly recommend Fraser for anyone that needs assistance in placing a loved one in the right facility.
My husband, mother and I met with Logan Outerbridge, CEO and co-owner of Amada Senior Living today. My mom is a sharp, very healthy 91-year-old. Logan was offering his services to review extended care policies for residents of her independent living facility. We didn’t know what to expect, or whether this was going to be a sales pitch. But far from a “hard sell”, Logan patiently reviewed mom’s policies and gave us good sound advice that made perfect sense. Luckily, my mom isn’t ready for Amada’s services yet, but if and when she is, we will call on Logan to help us navigate the next step of her care. I highly recommend him for families needing guidance when the time comes to step up the care of their loved ones.
I am so very thankful to Amada Senior Care. When I was first in the hospital, and was unable to go home without assistance, Amada was able to find caring, compassionate caregivers who I am still using today. Erin is wonderful. and has always taken the time with me to make sure I am comfortable with my caregivers. She has always communicated with me and is very responsive when I contact her. I am also working with Kyri, my care manager, who helps me with coordinating my medical needs, appointments and any other things I need. am so grateful that I found Amada and I recommend them to anyone who needs a caregiver or care manager.
In short, I met Logan through a referral. After a consultation, I immediately knew, not only that I needed the service, but that Logan was extremely knowledgeable and that he was the type of person I could work well with. Logan, thank you for all the help. My mom and I are very glad we met you.
I called Logan after I received what I consider to be a rude, threatening letter from my Long-Term Care insurance provider. Logan was pleasant, caring and kind, and spoke with me as if I was a longtime client. What was even more important was that he is extremely knowledgeable about LTCi and gave me excellent advice. I can't thank him enough!
Through a difficult time, working with Logan and the support of his team made transitions and decisions more comfortable. They were always available for questions and answers. They made the whole experience efficient and more comforting.
Thank you all
My husband and I were introduced to Amada when we began looking for in-home aides and caregiving services. Our first contact was with Logan Outerbridge, who walked us though the services that could be provided for my husband. We have long-term care policies, and Logan expertly reviewed our policy and worked with us to file a successful claim. We were first time users of home care services and had never used or filed a claim before; Logan's expertise was invaluable.
Once aide services began, we were very pleased with the aides we worked with. They were well trained, responsible and reliable. My husband's needs changed and Amada was quickly responsive to his changing needs - more coverage hours, aides that could work with a larger individual, etc. My husband had other in-home services - visiting nurse and physical therapists. All commented to me how good the Amada aides were; a cut above many other services.
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