In short, I met Logan through a referral. After a consultation, I immediately knew, not only that I needed the service, but that Logan was extremely knowledgeable and that he was the type of person I could work well with. Logan, thank you for all the help. My mom and I are very glad we met you.
I called Logan after I received what I consider to be a rude, threatening letter from my Long-Term Care insurance provider. Logan was pleasant, caring and kind, and spoke with me as if I was a longtime client. What was even more important was that he is extremely knowledgeable about LTCi and gave me excellent advice. I can't thank him enough!
Through a difficult time, working with Logan and the support of his team made transitions and decisions more comfortable. They were always available for questions and answers. They made the whole experience efficient and more comforting.
Thank you all
My husband and I were introduced to Amada when we began looking for in-home aides and caregiving services. Our first contact was with Logan Outerbridge, who walked us though the services that could be provided for my husband. We have long-term care policies, and Logan expertly reviewed our policy and worked with us to file a successful claim. We were first time users of home care services and had never used or filed a claim before; Logan's expertise was invaluable.
Once aide services began, we were very pleased with the aides we worked with. They were well trained, responsible and reliable. My husband's needs changed and Amada was quickly responsive to his changing needs - more coverage hours, aides that could work with a larger individual, etc. My husband had other in-home services - visiting nurse and physical therapists. All commented to me how good the Amada aides were; a cut above many other services.
To Whom It May Concern:
Amada provided my wife with the best care services based on our needs and convenience.
Because from the top management to their in home providers they are all well trained in their duties, how to communicate all needs & concerns as they arise, in dealing with all aspects of out insurance companies, home providers are chosen also based on personality compatibilities, and everyone is thoroughly professional
This was the care Hubby said he didn't need. First, I must commend Logan, who helped me understand and navigate long-term-care insurance.
Though he tried to send her home the first day, Hubby quickly became reliant upon C., his caregiver. She is not only efficient, but sweet and compassionate, yet firm. She helped encourage him to complete his home rehab exercises each day, encouraging, but insistent. She always got him to comply. What a sweetheart!
Logan is recommended by doctors and facilities alike. I called him for insight at a trying stressful time and he was kind, caring, responsive, and thorough. He spoke to me and my family with patience and put industry language into laymen’s terms. He’s a great support in a tough time and I feel lucky that he was recommended to me.
Very highly recommended! Logan met with me and my daughters right away. He was very easy to talk to and very knowledgeable. I felt very comfortable with Logan and his company. They were extremely accommodating to my needs. I would absolutely recommend them for any home health care needs.
It was a very difficult time for us. My sister lived in New Jersey, and I lived in California. After five trips to New Jersey, and working with Logan, we finally worked out a plan. We decided to sell my sister's house and find another spot for her to live. This would give us the funds to go forward.
Logan was there every step of the way with his smiling face and positive attitude. We rented a house close by, and made arrangements for a full-time caregiver. She was wonderful. She cooked her meals (a great cook), kept her clean and found her favorite TV programs and was good company.
After about six months, I realized I needed to move her to a full-time care facility. Once again, Logan was right there, as I had to handle the situation long distance. He gave me some ideas, and we narrowed it down to one that would be right for her. I flew out to New Jersey, interviewed them on Saturday, and had her moved by Tuesday. He was there all the way, even though he was losing us as clients, and passing us on to the right situation for my sister. She now has full-time help from caring people and has her own room and is much happier. She can stay there forever (if we have forever). I recommend Amada to anyone looking for the kind of help I was.
We had many questions about when and how to use our long term care insurance.
Logan came to our home & patiently explained the difference between when to ask for home care, assisted living or nursing home care. He went over costs with us and got on the phone with us to speak to our long term carrier. He is both patient & knowledgeable. We will certainly be calling him in the future & recommend him to others who are overwhelmed with this part of their lives.
Submit your review