SMS Terms & Conditions

If you are a client who has consented to receive informational and marketing text messages from Amada Senior Care, you may receive text messages related to client care, account notification, marketing, and promotions or offers. If you are a job applicant who has applied for employment with Amada Senior Care West Covina, you may receive text messages with information about your application status, onboarding materials, or other employment-related updates. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out. For assistance, text HELP.

1- SMS Consent Communication:

SMS consent is not shared with third parties or affiliates for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Amada Senior Care, you may receive messages related to customer/client care, account notifications, or marketing such as the following:

• Appointment reminders
• Follow-up messages

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/follow-up messages, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Amada Senior Care in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at info.westcovina@amadaseniorcare.com or 626-608-1913 to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP or call us at 626-608-1913. Or you can get help directly from us at info.westcovina@amadaseniorcare.com.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy by clicking HERE and our Terms and Conditions by clicking HERE.