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the Experts

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Amada Senior Care

Knoxville

Accredited VA Provider and Trusted Expert for Long-Term Care Insurance Claims

Jeff Pell

As the owner of Amada Senior Care Knoxville, Jeff Pell understands just how much of a difference top-quality, compassionate care by a trained caregiver can make in helping to preserve loving relationships between family members.

Says Jeff, “After graduating from college at the University of Tennessee and serving nine years in the U.S. Navy, I moved back home. One of the most influential people in my life was my grandmother. Everyone in my family simply called her ‘Nanny.’ My mother kept Nanny in the home and cared for her for many years after she developed emphysema. At the time there were very few senior in-home care options in our community. I saw the hardship it sometimes put on my mother, who was working full time while still trying to care for my grandmother in the home.”
Jeff and his entire Amada Knoxville team are dedicated to providing personally meaningful senior home care to families and seniors living in Knoxville, Lenoir City, Maryville, Oak Ridge, Sevierville, and far beyond. As a Long-Term Care insurance expert, Jeff starts with a free care needs consultation and this LTCNews article explains why: What to Expect When Older Parents Need Long-Term Health Care.

Serving Knoxville, Lenoir City, Maryville, Oak Ridge, Sevierville, and beyond, Amada ensures that
families in our community can age in place without the stress of challenging transitions.

We understand the complexities of navigating long-term care insurance policies for home care services. As a trusted partner of families and leading insurers like Genworth, John Hancock, CNA, Blue Cross, Allianz, Bankers Life, Transamerica, and more, Amada has built a reputation for honesty and results. With over 10 years of experience, our experts have never seen a claim denied when we believed home care was warranted.

Choose Amada Senior Care — where exceptional home care and dedicated advocacy make all the difference.

One Trusted Provider

AMADA SENIOR CARE is the only care company that specializes in all of these professional services combined:

In-Home Caregivers
Funding Solutions

Unlock LTCI Benefits

Senior Living Guidance
Financial Aid Advice for Veterans

Amada In-Home Caregiving

If you or a loved one could benefit from assistance with daily activities or other types of care, we encourage you to contact us today for a FREE Care Needs Consultation. A dedicated member of the Amada Senior Care Knoxville team will work with you to create a customized care plan tailored to your unique needs, preferences, and budget. Choose to age gracefully at home instead.

Our compassionate and highly trained caregivers provide exceptional
in-home care for seniors living in:

Knoxville, Lenoir City, Maryville, Oak Ridge, Sevierville.

Our commitment goes beyond simply matching you with a caregiver. We continuously monitor our caregivers’ performance and maintain regular communication with clients and their families to ensure we’re delivering the highest standard of care. With our support, you can enjoy peace of mind knowing you or your loved one is receiving the safest, most personalized care to enhance their quality of life.

Amada Caregivers are Trained to Provide Assistance with Activities of Daily Living (ADLs) such as:

Bathing

Errands/ Shopping

Most Non-Medical Assistance

Light Housekeeping

Meal Preparation, Feeding

Medication Reminders

Dressing

Toileting

Walking, Ambulation

Amada is Certified and Accredited

Long-Term Care Insurance Claims Experts

Elimination period? Inflation rider? Waiver of premium? Unused benefit application? Navigating the complexities of a long-term care insurance policy can feel overwhelming, especially when you’re under pressure to activate benefits quickly. The endless phone calls and paperwork only add to the stress and frustration.

Let us handle it for you! Our experts provide this service at no cost, helping you uncover funds you may not know are available and initiating the caregiving support you deserve. With us managing the details, you can focus on what matters most—spending quality time with your loved one and enjoying peace of mind.

Policy Review and Benefit Verification


The experts at Amada Senior Care help policyholders understand and verify their LTCi benefits.

Paperwork Submission and Claims Processing

Our senior care advisors will help you review and file a claim so you can start receiving benefits as soon as possible.

Advocacy Phone Calls to Insurance Provider

We’ll be your advocate to ensure you receive the benefits you’re entitled to.

Assignment of Benefits and Payment Monitoring

Our LTCi Resource Center will not only ensure your claim is filed and processed, we will keep it active by coordinating and delivering care.

What our customers say

5.0 ★ ★ ★ ★ ★ (62)
Review us on Google
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Brand new employee. I’ve attended orientation and worked my first shift. They work with you on scheduling and everyone in the office is sweet and compassionate, which is what it takes to be a caregiver! Loving it!!

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Jeff and his team were all kind and helpful and made the process so easy to connect with assistance for grocery shopping and errands after my dad stopped driving. I whole-heartedly recommend them to families looking for in-home support for a loved one.

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We have been using Amada for several years now. This is how caregiving should be.. excellent communication with office staff and caregivers. While not every caregiver is the best match for our family’s needs they have all been very good and some have been even more exceptional. Office staff have always been on top of any needs for scheduling, billing, etc. The caregivers have been courteous and on time at minimum and wonderfully engaged, supportive and respectful. I would highly recommend Amada to anyone needing assistance at home with a loved one.

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I am so grateful for Amada Senior Care. They have knowledgable , supportive staff and caregivers that have helped my family with an aging parent. A 5 star rating is not enough for these kind people. Thank you Jeff Pell for your dedication to helping families care for their loved ones.

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My dad requires assistance with activities of daily living. Amada was recommended to us as a great company to provide Senior Care. Amada hasn’t disappointed. Caregiver always on time and is so good to my dad. Communication with all of Amada staff is excellent. If you need care for a loved one in their home, Amada is the best!

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We have been using Amada Care for 9months for my 95 year old father in law who suffers from Dementia. The communication across his the board has been excellent. From the initial request for service, to scheduling to communication from the caregivers. The company is very professional, and communicate efficiently (and this is extremely important when managing care for someone). The caregivers they employ are wonderful and obviously well trained and vetted. The company does its best to provide the same caregivers who work well with your loved one. The caregivers provide excellent care and give daily summaries of your loved one’s level of functioning, behaviors and any physical or behavioral changes. I couldn’t recommends this company enough as they provide peace of mind for our family!

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Amada Senior Care is like having the kindest friend or sister caring for my mom! I was fortunate enought to hear about Amada from a case manager from UT Medical Center who told me what a great company she found them to be. I have gotten to know the caregivers. They are caring, insightful, patient, and professional! Amada Is Absolutely Awesome!

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Amada was highly recommended to me by a rehab facility. Amada provided excellent care for my dear friend and this allowed him to live in his own home for his last 11 weeks of life. He had no family, just me and my husband and a few friends. I couldn’t have granted his wish to be in his own home without Amada. Our friend, who was just like family to us, had excellent and compassionate care that was individualized to his needs and wishes. He grew very fond of his caregivers and enjoyed their competent care and companionship. Amada ensured that all shifts were covered, and they had excellent communication with me if any caregiver was going to be late or replaced due to illness. It was so helpful that they could assist with getting him to medical appointments. My friend was so pleased to be in his own home, and he was happy to the end. At the time of his death his caregiver sat by his bedside and shed tears with me when he peacefully passed. We are so grateful for Amada. My husband and I are both healthcare professionals and are not easily impressed. Amada is an exceptional agency, the best we have experienced. Something of particular note is that every caregiver we met spoke very highly of Amada, and they expressed pride to work for a reputable agency that valued them as employees. I recommend Amada with full confidence, without any hesitation. From the intake to the end of their services at his time of death we believe our choice of Amada was the best choice we could have made.

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Joanna and the office staff at Amada Senior Care have simply amazed me. They are so welcoming, organized, and respectful. I would highly recommend!

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Amada is such a valued resource to the community. I am grateful their services are in place. The ladies in the office are most helpful and sweet to engage with too!

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We were in need of someone to assist my aunt with her daily activities. The staff worked well to see we had some great caregivers for her. Always working with us to make sure we had the right fit. The 2 caregivers we had were very compassionate, caring, and made the quality of her life for the last several months much better. They also provided companionship. My aunt passed away this passed week. We will be ever so grateful for the love, kindness and excellent care they provided. A big shout out to Michelle & Victoria, thank you. Your next clients are fortunate to have you.

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AMADA is a very professional, efficient, and caring home care provider. The helper they sent me is always dependable, capable, and compassionate.

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Amada Senior Care has been providing services for my parents for several months. Jeff and his team have been great to work with and have made navigating the world of caregivers and insurance less confusing. Our questions and concerns have been addressed promptly and professionally. The caregivers have been wonderfully kind and compassionate, and some have become like family.

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We are so pleased with the excellent care our Mom has received from the Amada Senior Caregivers. Madison as well as the other cargivers, are so attentive to all of Mom’s needs. Mom fractured her lower-right pelvic area. Mom is progressing so well due to the extroadinary care. Thank you, Amada!

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We have used Amada for several years now with our daughter who has a TBI. The office staff has been great to work with us as a team and the caregivers have all been top notch. They have been caring, loving and very trustworthy. Would definitely recommend this company.

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Have been pleased with the quality of care my mom receives. She is happy which is important. I am pleased with the service, efficiency of care, both set up and given. I have recommended this company to others as well.

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What a great service! The caregivers have been so helpful working with my Dad, and he looks forward to their visit each week. The administrative staff are very helpful and able to work solutions on very short notice.

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I would highly recommend Amada. This was the first time my family had to obtain this type of care for my 89 yr old parent. The company personnel are great and wonderful to work with and will work with you to make sure the needs are met. The caregivers are such nice and caring individuals. I was fortunate in that my parent did not require long term assistance, but I would definitely not hesitate to use Amada again; and I would highly recommend their services.

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Amada senior care provides high quality, compassionate caregivers who have take excellent care of our residents!

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Amada did a super job getting sitters lined up quickly for our family member! They are professional and committed to caring for our loved ones!

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AMADA of Knoxville, TN is absolutely incredible! Their entire team is caring, compassionate, and understanding. When my grandmother began needing in-home assistance, Mr. Pell was so kind and patient as he helped us navigate through all of the decisions, payment options, and getting care set up. Since then, everyone we have worked with and talked to at AMADA has been friendly and helpful. My grandmother loves her caregiver, Liz, and Liz is simply wonderful. She is kind and patient and really helps my grandmother feel like she is cared for and has a friend, not just simply looked after. I highly recommend AMADA to anyone looking for knowledgeable, safe, and wonderful senior care. Thank you so much for everything you all do!

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Terrah and Lori the mother daughter team were excellent care takers for my late husband. They were compassionate, courteous and very caring and helpful. I am very grateful for Amanda sending them to me.

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Amada is always helpful in my fathers changing needs. Could not have done the last three months with out their help. Jeff and his staff are always helpful and flexible.

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Jeff and his team at AMADA are so awesome. They are easy to work with, they are very helpful in making sure you get the care that is needed and quick to respond to your needs. My dad needed more care that my sister and I could give and more than the Assisted Living staff could give. I called Jeff Pell and he came out, evaluated my dad, we agreed on a plan and they were up and running in a few days. The care needed increased and they were there helping and communicating and adding the needed care quickly. I really enjoyed getting to know my dad’s care givers and I know my dad really liked them and looked forward to their arrival. Thanks to AMADA my dad’s last months, weeks, and days were better because of their passionate, loving and professional care. Thanks Jeff and your team for making a very difficult time a whole lot easier. God Bless you all.

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I have been a client of Amada Senior Care since early February. and find them knowledgeable, highly competent and reliable, and very motivated to providing the best care to their clients. They are pleasant prompt, nicely dressed and groomed. They are very helpful, shopping, cooking meals, and doing household chores, such as laundry, vacuuming, and dusting. If you need 24-hour care for your loved one or yourself, please avail yourself of an interview with Amada staff.

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We enjoyed working with Jeff and the other Amada staff. Jeff helped us coordinate getting benefits approved under my dad’s long term care policy and worked with us to get the right caregiver in place. My dad and his caregiver became good friends during his time of care. He has since moved into an assisted living facility but he still keeps in touch with his caregiver regularly. We were pleased with the caretaking, meal prep, and light housekeeping services provided. This allowed our family to enjoy more conversation/visitation with him during our time together and gave us peace of mind when we could not be there. She was also willing to accompany him to medical appointments which kept me from having to take time off from my job. Thank you Jeff, Diane, and Amada!

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Amada is like finding a needle in a haystack when it comes to home health companies; They go above and beyond to set themselves apart, and give the care and attention to every single person the staff comes in contact with. The company doesn’t just value their clients, but they value their workers as well. You have a voice when working with Amada, and that is not something you can get with every company. Jeff has led an amazing team since creating Amada, and has truly changed the home health environment for the better. I whole heartedly recommend Amada for the care of your family member, friend, etc.

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I recommend amada senior care for the care and trust of your loved one, not only with families but this company will become yours as well even with employment I have most respect for amada.

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I had the pleasure of meeting Amanda Burkharht. She was so kind, caring, and compassionate with my sister. I have never done this but my granddaughter is showing me how to give a compliment online on this lovely young lady. I highly recommend this place the Staff are so sweet and caring. Amanda treats my sister like family she is so good to her and that is not easy with a Dementia patient. Thank you

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From beginning to end, the entire staff at Amada attended to every detail and provided a level of care and devotion that exceeded our expectations… Not only for my mom but our family as a whole. They answered every question, provided us with skilled and compassionate nurses, and created a home-health plan to specifically meet our needs. If you are looking for quality home health care, I highly recommend Amada.

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Amada has been very professional in providing daily living assistance with my mother. They are easy to deal with. They are in constant communication about caregivers, their times and are very accommodating when I need to make a change in the normal schedule. The make seeing and paying invoices easy as well.

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Amada is an amazing place. The care the care they take in all of their clients is unparalleled. A truly wonderful company.

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I cannot say enough good things about Amada Senior Care! From diligently finding the right fit of a caregiver for my elderly father to wonderful communication. I would definitely recommend.

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We highly recommend Jeff Pell and his staff at Amada Senior Care. Many of our clients and their families have found Amada’s caregivers to be the perfect fit for their loved one’s needs. The proof of a noteworthy company is its actual performance. We have heard one good report after another from those who have received caregiving from Amada Senior Care.

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Jeff Pell and his talented staff were a God sent to my Aunt Joyce and I. They cared for my Aunt a couple of days a week from October 2019 until July 2020. Beginning in July 2020 she required 24 x 7 care. We were fortunate enough to consistently have the same caregivers as much as scheduling would allow. We loved everyone of the ladies and appreciated all that they did for us. I live in FL which made navigating many different aspects of senior care a bit difficult, but Jeff filled the void. When my Aunt needed in-home nursing visits, he helped me work through that. When she needed Hospice Care, he was there again. My Aunt passed 1/15/21 at the age of 95. I can honestly say that without the Amada Senior Care staff, the last 15 months of her life would have been much different, and not in a good way. I was fortunate enough to meet Jeff and a few of the caregivers. I cried on the phone with a couple of the caregivers that truly felt that we were family – and we felt the same about them. I will always remember all the caring assistance and support we received from Amada Senior Care. Thank You – Teresa West

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We have used several agencies, and Amada has been so much better than the others. They are friendly, easy to work with, responsive, and have been extremely helpful and accommodating in working through our care needs, and schedule changes. All the caregivers we have had have been very professional, have provided excellent care, and been very patient with our client.

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Our Commitment to Enrich Lives

“We wish to provide families the resources they need to provide a high level of caregiving to their senior loved ones.”

– Jeff Pell

Owner of Amada Senior Care Knoxville

At Amada Senior Care Knoxville, providing in-home senior care is more than just a job—it’s our passion and personal mission to enrich the lives of our clients in every way. Whether it’s adjusting a care plan to better meet our senior clients’ needs, engaging in a favorite activity or hobby, sharing a kind word with a family member, or preparing a comforting, home-style meal, we take pride in what we do—and it shows.

Contact us today at 865-344-1375 for your free consultation and let us help you or your loved one experience the difference our care can make.

Senior Living Guidance

At Amada Senior Care, we’re dedicated to helping families find the right senior living community. Our experienced team understands the complexities and emotional challenges of finding the best care environment for your loved one. We work directly with you to understand their unique needs, preferences, and financial situation, ensuring a smooth and successful transition. 

›› Personalized Assessments 
We take the time to get to know your loved one’s care needs, lifestyle preferences, and financial considerations. This personalized approach allows us to match them with a senior community that truly feels like home. 

›› Seamless Transition Process
 Our team coordinates all aspects of the transition, from necessary paperwork to move-in logistics, so you can focus on what matters most—supporting your loved one. 

›› Ongoing Support and Guidance 
Even after the move, we’re here to ensure everything is going smoothly, with continued communication and support for your family and the community. 

›› Access to Quality Communities 
We work with a trusted network of high-quality assisted living, memory care, skilled nursing and family care home communities, helping families find environments known for excellent care and service.

›› LTCi Claims Management 
Our experts help families navigate the complexities of long-term care insurance, ensuring benefits are optimized to make care more affordable. 

›› Peace of Mind for Families 
With Amada, you can be confident your loved one is in a place that meets their specific care and lifestyle needs, giving you peace of mind every step of the way. 

Veterans Assistance Programs

To learn more about Aid and Attendance and other benefits for veterans.

How is Aid and Attendance Eligibility Determined?

How VA Aid and Attendance Benefits can Help You:
Through the use of VA benefits, seniors gain more financial flexibility for their care plans and potential placements.

“I cannot thank you enough for sending a caring, competent professional to help my father. I would highly recommend your organization!”

– Bailee

Free Home Care Advice
from the Experts

We’ll provide expert advice on funding, create a personalized care plan, and help you get quality care as soon as possible! 

Fill out the form below and we’ll reach out shortly.

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America’s trusted resource for caregiving and long-term care insurance claims advocacy 2900 Tazewell Pike, Suite C, Knoxville, TN 37918

Call Us: 865-344-1375 | Phones answered 24/7