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Amada Senior Care
Albuquerque
Accredited VA Provider and Trusted Expert for Long-Term Care Insurance Claims
Brad Condon
Brad Condon, owner of Amada Senior Care Albuquerque, understands what’s at stake for families in Greater Albuquerque seeking the highest quality home care for their senior loved ones. Brad made the commitment to provide top-notch senior care due in part to his mother, with whom he shared an extremely close relationship. She enthusiastically supported him in every pursuit, from his stretch playing professional golf, stint operating as a restauranteur, and career excelling in medical device sales.
“My mother was everything to me,” Brad says. “She was diagnosed with cancer in 2021 and unfortunately passed away. We would have loved to have had in-home care for her but for various reasons it wasn’t possible in Australia where she lived. When I returned home to Albuquerque, it was with a lot of incentive and motivation to offer exceptional in-home care services based on our family’s experience.
“It’s my goal to ensure the seniors in Albuquerque and its nearby communities have the option to receive the best in personal home care for a senior loved one,” adds Brad. “Our professional caregivers are trained to deliver competent and compassionate care. Our mission at Amada Senior Care Albuquerque is to make sure the lives of our senior clients are as rich, inspired, and secure as possible.”
Serving Albuquerque, Bernalillo, Bosque Farms, Los Lunas, Rio Rancho, Santa Fe, and beyond, Amada ensures that
families in our community can age in place without the stress of challenging transitions.
We understand the complexities of navigating long-term care insurance policies for home care services. As a trusted partner of families and leading insurers like Genworth, John Hancock, CNA, Blue Cross, Allianz, Bankers Life, Transamerica, and more, Amada has built a reputation for honesty and results. With over 10 years of experience, our experts have never seen a claim denied when we believed home care was warranted.
Choose Amada Senior Care — where exceptional home care and dedicated advocacy make all the difference.
One Trusted Provider
AMADA SENIOR CARE is the only care company that specializes in all of these professional services combined:
In-Home Caregivers
Funding Solutions
Unlock LTCI Benefits
Senior Living Guidance
Financial Aid Advice for Veterans
Amada In-Home Caregiving
If you or a loved one could benefit from assistance with daily activities or other types of care, we encourage you to contact us today for a FREE Care Needs Consultation. A dedicated member of the Amada Senior Care Albuquerque team will work with you to create a customized care plan tailored to your unique needs, preferences, and budget. Choose to age gracefully at home instead.
Our compassionate and highly trained caregivers provide exceptional
in-home care for seniors living in:
Albuquerque, Bernalillo, Bosque Farms, Los Lunas, Rio Rancho, Santa Fe.
Our commitment goes beyond simply matching you with a caregiver. We continuously monitor our caregivers’ performance and maintain regular communication with clients and their families to ensure we’re delivering the highest standard of care. With our support, you can enjoy peace of mind knowing you or your loved one is receiving the safest, most personalized care to enhance their quality of life.
Amada Caregivers are Trained to Provide Assistance with Activities of Daily Living (ADLs) such as:
Bathing
Errands/ Shopping
Most Non-Medical Assistance
Light Housekeeping
Meal Preparation, Feeding
Medication Reminders
Dressing
Toileting
Walking, Ambulation
Amada is Certified and Accredited
Long-Term Care Insurance Claims Experts
Elimination period? Inflation rider? Waiver of premium? Unused benefit application? Navigating the complexities of a long-term care insurance policy can feel overwhelming, especially when you’re under pressure to activate benefits quickly. The endless phone calls and paperwork only add to the stress and frustration.
Let us handle it for you! Our experts provide this service at no cost, helping you uncover funds you may not know are available and initiating the caregiving support you deserve. With us managing the details, you can focus on what matters most—spending quality time with your loved one and enjoying peace of mind.
Policy Review and Benefit Verification
The experts at Amada Senior Care help policyholders understand and verify their LTCi benefits.
Paperwork Submission and Claims Processing
Our senior care advisors will help you review and file a claim so you can start receiving benefits as soon as possible.
Advocacy Phone Calls to Insurance Provider
We’ll be your advocate to ensure you receive the benefits you’re entitled to.
Assignment of Benefits and Payment Monitoring
Our LTCi Resource Center will not only ensure your claim is filed and processed, we will keep it active by coordinating and delivering care.
What our customers say
My son, who is a quadriplegic, is receiving excellent care from Amada. The CNA is timely, efficient and always respectful and has a great rapport with my son. Administration is excellent and communicates well with us in case of changes. Would highly recommend.
We engaged Amada due to dad being a Veteran. Berta was very friendly, helpful and answered all our questions. She set up the first caregiver and after a few weeks we knew it wasn’t a good fit. She made every effort to match us with someone who she felt would be helpful for us. Despite how stubborn dad could be, our primary and support caregivers were helpful, attentive and clean. Thanks for the great service. It made dad’s last days just that much better.
We love Vanessa and we’re hoping to get more hours for David. We never have to tell her what to do, she jumps right in. She’s very good about getting David to do his exercises. .
We are pleased with the service we are getting from Amada. They matched my mom with the perfect caregiver. We definitely feel comfort knowing my mom is in great hands.
Berta is AMAZING!! Her voice even sounds like she loves you immediately!! She worked so hard, with me and my parents, to conquer insurance issues and being the ‘boots on the ground’ since I live out of state. Her feedback regarding their care is fantastic and I appreciate her attention to them and their case. Only my Dad is a client but taking care of him naturally takes care of my Mom too!! AMADA has been with us every step of the way. Nice to settle in to routine now. Ray is a great caregiver for my dad and has a good relationship with both of my folks, which gives me peace of mind!! I work in Senior Care as well and am so grateful for AMADA Albuquerque!!
Vanessa is very dependable and does what is expected of her. We (Ivan and I) are very pleased with the quality of her performance in the care for Ivan’s needs.
The company works so well with us. They care for us. So easy to talk to in understanding our needs. We are so blessed to have Jesus. I can not say enough about how much we love him. He is part of our family now. We do not have to ask him to do anything he just takes care of it. We are so so blessed!
AMADA has-been an incredible company to work with. My wife suffers for dementia an the big A diseae.. They supplied us with a caregiver who has gone beyond the call of duty. Her caregivers has elicited most my wife’s dementia. My wife now enjoys e every day that Ann and her dog jazzy is here. Fa ntastic results
What a Difference. I work with many homecare agencies, Working with Berta Sanchez whom has been outstanding in providing the special care for pts, goes without saying.how very pleased and happy our pt.’s are. Ms. Berta has shown the up most respect towards our pt.’s and has proven over and over the importance of caring for our home bound pt.’s It is without saying, This co. is in it for the compassion and Love of our pt.’s Thank you Ms. Berta for all that you do and all that you Are.
I can confidently give a 5 Star Review to Amada Senior Care! We have had them visiting my brother for 3 months. Their care and support for him has been exceptional. Roberta Sanchez has kept me informed on his progress with detailed care and attention to his needs. I recommend them completely.
Professional and fantastic. Berta and her staff answered all my questions, helped me navigate different options and services for my mom, like use of LTD, and responded to my emails and calls within a day, if not hours, unlike other companies I’ve dealt with in ABQ. The home health worker was super nice and my mom liked her.
The owner of the company Brad is a very good person he is trying his very best to hire a good team I was a little upset with the management before because I explained the situation with my daughter and I was completely blown off about it. But I would definitely recommend them for care for your loved ones. Communication amongst the staff definitely needs work but I’m sure they will get there
This review is primarily about the ownership, management, and administration of this senior-care company. Following an accidental situation with my mother (the patient) I reported the incident to the supervisor, who was my point of contact, and was told to contact the owner. I did and spoke with the owner; I was told by him that he would have to check if the care worker had reported the incident and he had to get her side of the story. Before speaking with him, I spoke with the office worker and requested an incident report to document the issue. I was told that I would be emailed a report to complete within one hour. I called later that day to remind her, then verbally requesting one from the supervisor; I didn’t receive a fillable report until the next day. In a text I received from the supervisor: “Let us know if we can come out and do a family meeting to discuss how we can improve our service and if we can make things right.” During the severing phone call, the next day, with the supervisor, I was scolded for not meeting with them in person and blamed for not taking my mother’s accident with the care worker, more seriously—when we were lead to believe it was not serious by the care worker upon initial report. To add insult to injury, when I received the invoice, that included that shift, we were charged $3 more per hour for this care worker. I promptly requested an explanation and was told, and received, a corrected invoice. In a succeeding text from the supervisor, I was again scolded for not meeting with them in person; “…we wish you well and very sorry when you weren’t able to sit down and work it out…”. We never received a “request” to sit down and work it out. To reiterate: “Let us know if we can come out and do a family meeting…”. Meanwhile, my sister posted a negative review about the care and poor communication received from the company during this whole ordeal. We, as a family, are not happy.
UPDATE: July 9, 2024 Things have changed, and not for the better. First, there have been misses in communication this year, over and over again. From texts not being responded to, to aids leaving their teenage sons in the car for the whole of their 5 hour shift, to a revolving door of aids that I have to train/acclimate to my mom, to cancellations not being reported and the aid still being sent to the house. It has been frustrating in the last 4-6 months. Just this last weekend, an aid caused an injury to my Mother’s skin on her wrist. I was not texted or called about it when it happened. The aid put a bandage on it and made it sound like it was a scrape. Not like there was a flap of skin that became dislodged from her arm! I understand that my Mother is elderly and super delicate. But I should have been told ASAP and I would have had a nurse come out to assist me in care of the wound. I never got that chance. Today, her hospice nurse came and I saw the extent of the injury and we were both a bit shocked. Not ok. Then, we reported the issue to Amada and were told that they’d get back to us after they talk to the aid. Interesting. **I no longer recommend Amada. In the first part of 2023, my family tried 2 other home care companies. They were not run well and the care givers were not qualified. I had to train them on some basics of caring for an elderly person. The 3rd company we tried was Amada, and we are still using them! They do a better job of hiring experienced workers and are GOOD at communicating with me/us about changes and listen when we have concerns, etc. Brad is doing a great job running the company. Recently, one of the nurses that comes to the house asked about the home care my Mom receives. I recommended Amada.
I am very pleased with the dedication directed to me by my home aid who maintains a safe, clean and comfortable environment. Amada’s executive and management team are outstanding professionals and continue to meet my transportation needs. Highly recommend Armada Senior Care to any family or person who needs assistance in their activities of daily living.
Great place. My father loves his care assistant. Very professional place, and they make sure you are in the loop at every corner. We truly appreciate their dedication!!
Met with this company to get some help with my elderly mom. They listened to our needs and it has been extremely helpful to have Amada Senior Care working with my mom. Even through an unforseen staffing impact they were able to get coverage and not disrupt the schedule. My mom is happy with her care.
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Our Commitment to Enrich Lives
“Our mission is to make sure the lives of our senior clients are as rich, inspired, and secure as possible.”
– Brad Condon
Owner of Amada Senior Care Albuquerque
At Amada Senior Care Albuquerque, providing in-home senior care is more than just a job—it’s our passion and personal mission to enrich the lives of our clients in every way. Whether it’s adjusting a care plan to better meet our senior clients’ needs, engaging in a favorite activity or hobby, sharing a kind word with a family member, or preparing a comforting, home-style meal, we take pride in what we do—and it shows.
Contact us today at 505-588-7063 for your free consultation and let us help you or your loved one experience the difference our care can make.
Senior Living Guidance
At Amada Senior Care, we’re dedicated to helping families find the right senior living community. Our experienced team understands the complexities and emotional challenges of finding the best care environment for your loved one. We work directly with you to understand their unique needs, preferences, and financial situation, ensuring a smooth and successful transition.
›› Personalized Assessments
We take the time to get to know your loved one’s care needs, lifestyle preferences, and financial considerations. This personalized approach allows us to match them with a senior community that truly feels like home.
›› Seamless Transition Process
Our team coordinates all aspects of the transition, from necessary paperwork to move-in logistics, so you can focus on what matters most—supporting your loved one.
›› Ongoing Support and Guidance
Even after the move, we’re here to ensure everything is going smoothly, with continued communication and support for your family and the community.
›› Access to Quality Communities
We work with a trusted network of high-quality assisted living, memory care, skilled nursing and family care home communities, helping families find environments known for excellent care and service.
›› LTCi Claims Management
Our experts help families navigate the complexities of long-term care insurance, ensuring benefits are optimized to make care more affordable.
›› Peace of Mind for Families
With Amada, you can be confident your loved one is in a place that meets their specific care and lifestyle needs, giving you peace of mind every step of the way.
Veterans Assistance Programs
Brad Condon and the entire Amada Senior Care Albuquerque team are deeply committed to supporting those who have served our country. As a veteran himself, Len comes from a proud family tradition of military service. His grandfather was a WWII veteran, his father served as a Navy Corpsman, and many cousins and extended family members continue to serve today. Inspired by this legacy, Amada Albuquerque is honored to assist veterans and their families during times of need. VETERANS!: When discussing these benefits with your VA Primary Care Physician, state your preference for Amada Senior Care of Albuquerque as your designated caregiving provider. Make sure to provide our NPI number, to facilitate this request.
Our team takes the burden off families by handling all necessary paperwork—at no cost—and guiding veterans and their loved ones through the process of accessing the benefits they have earned.
Many veterans, their spouses, and families are unaware of their potential eligibility for financial assistance from the government. At Amada Senior Care Albuquerque, we are dedicated to helping eligible individuals access VA Aid and Attendance benefits and other forms of financial support to maximize these valuable resources.
To learn more about Aid and Attendance and other benefits for veterans.
How is Aid and Attendance Eligibility Determined?
1. Military Service
- A minimum of 90 days of active duty, with at least one of those days during wartime.
- Must not have been dishonorable discharged.
2. Personal Care Needs
- Applicant must currently require assistance with activities of daily living, such as walking, eating, toileting, or dressing.
3.Income
- Majority of applicant’s income must currently be spent on care expenses.
- The percentage of income currently spent on care will determine the benefits they receive.
4.Assets
- The VA will determine an acceptable threshold for applicants’ assets.
- Determination of financial assets will depend upon age and financial need.
How VA Aid and Attendance Benefits can Help You:
Through the use of VA benefits, seniors gain more financial flexibility for their care plans and potential placements.
This may include:
- More in-home care.
- The community of their choice.
- Benefits paid monthly with no repayment required.
- Benefits are paid directly to claimants by the United States Treasury and are tax-free.
“I cannot thank you enough for sending a caring, competent professional to help my father. I would highly recommend your organization!”
– Melody R.
Free Home Care Advice
from the Experts
We’ll provide expert advice on funding, create a personalized care plan, and help you get quality care as soon as possible!
Fill out the form below and we’ll reach out shortly.
